Sholeo Lodges Maspalomas

Just been told by the rep that it is closing on 17th of oct for a year as it has been bought by another company and they're adding another 72 apartments and it will be 4 star all inclusive. Which is a shame as it is a lovely place that we regularly visit.

I made a formal complaint, against the Jardin Del Sol Apartments in Gran Canaria, where I had booked a 4 week stay through First Choice. Due to something as simple as the language barrier and a very small misunderstanding about towels, resulted in the staff at the complex to single me out, making me and my disabled son a target of abusive behaviour. The experience involved intimidation, false complaints, theft and humiliation by confronting me in front of all the other holiday makers around the pool. It was so traumatising for me and my sons, aged 11 and 8 (who has ADHD and Autism) who were said to be too loud and jumping in the pool which apparently isnt allowed, our mental health began to deteriorate and my son began developing severe ticks after 3 weeks of their behaviour, this forced me into a desperate need to end our holiday a week prematurely. It was that bad

After seeing this on google street view after booking I was slightly dubious as to what to expect. It’s surrounded by swinger clubs and such, however don’t be put off by this. Once you’re through the entrance it’s like a hidden little paradise. It’s basic and tired, but it’s also a really affordable place, so I think for less than £400pp in July I was very pleased. We arrived later at night and the restaurant outside was still serving until late so we had something to eat there and it was nice enough and really good prices. The pool area is really lovely, perfect temperature (once you’re in!) and has a large shallow area on one side and a very deep area the other. Getting beds was never really a problem and the lifeguard is very attentive. It’s not too far from the beach, the map said 20 minutes but it felt like a lot less than that. Maybe 10-15 tops. There’s a supermarket immediately outside but if you walk 5-10 mins you’ll find a Lidl which is much cheaper. There’s also a bus stop behind the hotel you can take to loads of other places - we went to Amadores for the day on the number 9 line but you can also get the number 1 line. We had two ‘bungalows’ and had requested adjoining and quiet which was honoured, we had an adjoining patio between the two which was nice. The room has two single beds which were very comfy in my opinion. Side notes which aren’t really negative more worth thinking about: -the bedroom is upstairs and despite the resort being very accessible ramps wise, they’re everywhere around the complex, they’re not up to the bungalows themselves. I think if I was with a small child/toddler I’d be panicking as the stairs up to the room are tiled and curve around and it’s quite a tight turn. Again, not a negative for the hotel but if you struggle with mobility or have an unsteady on their feet child I think it would be a bit of an issue. -the rooms don’t have fans or air con. Fans are €15 per week and air con is €11 per night. -we stayed in rooms 11+12 on the “quiet side” which makes sense as the other backs onto the Irish bar which has karaoke and is next to the RIU next door so you get a lot of noise from them, but with that being said, it’s more holiday ambience noise it’s not horrendous. It stops around 11pm anyway. They allow your own drinks around the pool which in really liked, provided they’re in plastic cups or cans. There’s also a reasonably priced pool bar and the food is decent from there too. All in all it does the job, the TV has English channels, the kitchen has what you need, the terraces are really nice. I’d stay here again.

We have just returned a from a weeks holiday at the Jardin 4th July 2024. This is our second stay here and we were pleased to find that we enjoyed ourselves as much this time as we did our first stay. The reception staff are very friendly and welcoming on arrival. The rooms are a little outdated however they are very clean and have all that you require for a self catering holiday. There are 2 hib rings, a microwave, toaster and kettle as well as pots, pans and crockery. There is also a flat screen TV which has bbc, itv 1, 2 and 3, channels 4 and 5 and also film 4. There are 2 single beds in the upstairs bedroom which cannot be moved to make a double however since this room has no air con this was not an issue for us as we did not have to share a bed. There is also a sofa bed in the living room which my 18 year old found comfortable. There is a small bathroom containing a shower. There is a daily cleaning service and towels and bedding changed every other day. The pool area is immaculate with daily water checks being carried out throughout the day. There are plenty of sun loungers and parasols to go around with a pool with a very large deep area and also a good sized childrens pool. The pool bar is resonably priced with a good selection of food and drinks and the staff are fantastic. This accomodation is a 10 min stroll from the Jumbo centre and a 15 min stroll from the beach. Overall this is a brilliant hotel which deserves more than its 2 star official rating. We cannot wait to stay here again next year.

We arrived around 10pm on the 20th may and the hotel reception staff were very friendly and helpful. They was even joking around and being friendly and playful with our young sons. The rooms are very amply equipped and big enough. They are very clean and comfortable and nice to have the option of making food in your own time and room “a home from home”. We ventured down to the jardin del sol restaurant after we checked in just to get a quick bite to eat and again we was very impressed with the food, the staff and the general experience of the restaurant. Our first morning myself and our eldest went for a little walk around the grounds and to the nearby shops and at 06:30 it was very quiet and felt very safe and even at this time of the day the staff already cleaning and keeping the place tidy. The pool area is very clean and safe for young ones. The life guards are very friendly and very attentive. The little pool bar and snack bar staff very happy and friendly and it’s a nice touch to have to option to have a drink and some snacks near the pool. To sum it up this was a very lovely holiday and a very pleasant place to stay.

Lovely stay met amazing people and amazing staff lovely young girl who is so welcoming. I’ve stayed here a lot and found out it’s closing to build a 4* hotel whole site is going most people here said they won’t be back now the new owners are demolishing it. 4* boring hotel like the rest, real shame they should just update the apartments. I’ll be honest it’s amazing stay good location amazing staff nice pool . It was a home away from home will be a shame to see it go.