Jacarandas Beach

- We had bedbugs (CHINCHES), got covered in terrible bites. Wasted a day changing rooms, checking and cleaning all our clothes, wasted money buying products to fumigate the luggage and health products to treat the extreme itchiness and swelling. - The place is not secure. The rooms get hot at night and there is no airconditioning, so logically you leave the door ajar to let some air in. We caught a guy trying to enter the room where my sister in law and her 5 year old were sleeping. We don't know if his intention was to steal or something more sinister. The security guard didn't seem to care and the property owners didn't respond to our messages about this incident. it's very easy in this property for someone to jump the wall and try to enter the flats. - The reception is only open for a limited time, so you are effectively alone. On two seperate nights other guests held parties late into the night and we could only sleep with ear plugs. - The airconditioning units of the building in front of the complex are extremely loud, again you need earplugs to sleep.

These have now been overtaken by new company. This is noticeable No sign of anybody except cleaners. Who by way are as helpful as they can be. No reception whatsoever. No paperwork with information anywhere not even in room. Never showed passport for whole two weeks probably wouldn’t go in pool wasn’t the best tbh. We loved this place but probably won’t use for a while and hopefully they can get on track

After reading a few horrendous reviews regarding these apartments we were not looking forward to arrival - we tried to change just before leaving UK but we left it too late. Yes these apartments are very basic and shabby , but they were clean we had change if towels and bed linen twice in the week. We had an issue with the shower which was fixed within 2 hours, and then a further issue with electrics - we moved apartments the following day and all issues were resolved. Whilst we wouldn’t chose to return these are cheap and worth the money. We had no issues whatsoever with bed bugs as reported in previous reviews. The manager and cleaner helped us resolve our issues and responded to our concerns in a timely manner

Great budget hotel On arrival, I had a challenge due to my phone being water damaged and as the gate was locked I had to contact reception via phone to gain access to the key lock box. The number advertised to call wouldn't work, I had to remove the 00 and replace with a +. I could just about make out the key code from the voice on the other end of the phone, room number and floor. Upon checking in the room, I found it spacious and considerably clean, it was around 10:30pm on arrival and ventured into town for a quick bite to eat, which only takes 5-10 mins walk. The room doesn't have an oven, but an electric hob, microwave, toaster, kettle, coffee machine and fridge. Luckily I'd packed my travel iron as the room didn't have one. On the morning I ventured to the beach, again only 5 mins away. I spent most days on the beach as I'm not a pool person but the pool area looked fine. You have two keys, one for the main gate and one for your room. Be careful not to forget your key as your door looks behind you. I asked reception for a fan and one appeared. My room was cleaned 6/7 days. I only noticed on the last night that the main TV didn't work, but as I've not watched TV I wanted to catch up on the local news. The bedroom also has a TV. Most people Ive spoke with have all said it's a decent hotel and great location, just a little dated. But I've stayed in much worse before and overall I would return for the location. I travelled solo, felt very safe in this hotel. I emailed prior to arrival directly with the hotel and arranged any floor but the ground floor. This enabled me to keep the doors open at night for fresh air. But the room didn't get to hot. You got used to the fans going off at the neighbours hotel. There's a supermarket very close by that I'd use for water and snacks. Upon check out 11am, I was given a key to reception as the door would be locked to enable me to gain access to my suitcase case, shower, loo and a towel. Overall, give this place a chance if your after a central, no fuss holiday. I will book again as mentioned. Staff are helpful and the phone is always answered. Many thanks for my wonderful stay.