Lakeside Hotel Plitvice

Room that we got was very comfortable,very cozy,the first one that we booked was under repairs so upon our check in, a really friendly reception named Anes introduced us to our new room with the hydromassage tub. The staff is doing their best,they will do everything in their power to indulge your wishes. Location of the hotel is so near entrance no.3 of Plitvička jezera national park,so it's really practical to get there on foot (to avoid all the parking mess). This place is magical when it's snowing,so I deeply recomend to go during the snowy times. We were here for 4 days,and 3 nights. The bed is a bit too soft and creaked in the middle,but I guess I'm used to harder matress. Dogs are allowed,so that is a big plus,we brought our pet with us and we were all together,enjoying our time . Two things that I have to criticise,are the hotel restaurant, and the spa area. The prices are too high when it comes to simple math. I mean,breakfast is awesome,but so is every buffet type,all you can eat and lots of food. Staff super super professional,and really pleasant.Also,pets are allowed in the restaurant. We were there for lunch and dinner ,costs a lot and it isn't even near the expected for that amount . In the spa,a lady that works in wellness was really friendly,as all the staff in the complex. But again,the prices are extremely expensive,so we didn't even thought of using the wellnes area.

Poor quality of premises and poor quality of food. The breakfast was small and lacked variety, and the coffee machine did not work. They claim to be a 4-star hotel, which is not correct at all and makes matters worse. For the price they charge per night, this is horrendous. I would recommend one of the hotels in the park. (This hotel is not in the park but just outside it.) The septic also smelled terrible and the stairs are super slippery when it rains.

Went here to be close to the lakes – which did work out very well, as the resort is indeed located just 500 m from the (unofficial) entrance 3 (which, unlike rumours have, opens at the same time as all other gates); the hotel provides links to websites of the park where you can obtain tickets without extra fees. What you might find a bit confusing as you arrive is that the place is signposting itself as “Ethno Houses” (no sign of “Lakeside Hotel”); no worries, it is all part of the same resort, consisting of various houses. Upon check-in, you will be led to your room – convenient in the maze of buildings, paths, and stairs. Note that the buildings on the compound are built of timber (hence the “Ethno”) – a nice ‘eco’ feature, but it also means they have no elevators… A perk is that the houses are accessible by car; there is free parking, some right at some of the houses. The rooms have a good size, with shelves for all your clothing (wardrobe is a bit small); they are furnished with two armchairs with a couch table, and a desk (which, however, has no chair, and is occupied by the TV) that includes a fridge. The bath is a bit small compared to the room (no space for two people…); however, it sports a bathtub with jacuzzi function – but not really apt for comfortable showering (nothing to hold the shower head). The baths have no shaving mirror, and mine had defects in the installations – except for the jacuzzi not a highlight of the accommodation… The beds are good; only a single pillow type is provided, but that worked fine for me. The roof windows have a proper blind, while the façade windows only have curtains that leave light through. It is blissfully silent at night (wake up to the crow of a cock), so all set for a good night’s sleep… The WiFi worked well; a slight downside was the missing central light switch at the beds. Breakfast was good, dinner at the restaurant as well (ate there twice – no need to venture further); no reservations are required. On the grounds, there are lots of opportunities to entertain yourselves (free of charge) – table tennis, minigolf, a “zoo”, …

Despite being on the edge of a national park, staying at this hotel does not give you the feeling of being surrounded by nature. The rooms do not have a view of the greenery. Room cleaning is poor. The breakfast is really bad. Even the restaurant is not good, the taverns in the area are much better.