Premier Inn Plymouth City (Lockyers Quay)

Guests appreciate the cleanliness, comfort, and quiet environment of the rooms. The staff is friendly and provides excellent service. The location near popular attractions is convenient for exploring Plymouth on foot.

Very good bedrooms and facilities. the only wish is for a comfortable chair and brighter bedside reading lights. The staff were very helpful and replaced a faulty desk lamp promptly. They dried my canvas shoes when I got caught in a flash flood.

I arrived after a 3 hour drive and was charged £15 for early check in even though my room was clearly ready and the check in process is no different to usual so that’s a con. The free wifi was hopeless so paid £5 for “ultimate WiFi” and there was no improvement. Reception advised me they are changing providers so it’s apparently variable and I was told to contact the provider for a refund. Disappointed by the sound proofing in the room - could hear next doors tv as well as they could I should think. Also people breaking wind as they passed by in the corridor. Apologies for the detail but it paints the picture. Have stayed in quieter premier inns in central London. Reception staff were friendly and the place didn’t smell of old cigarettes or mould so that’s a plus. No general seating area or workspace in the building - you have to go to the pub opposite where breakfast is served. Kind of motel style from that respect. Room was tired and whole place had the feel that it’s going to be flattened and redeveloped. Let’s hope so. The best bit about the stay was the wholly unconnected excellent independent Thai restaurant round the corner, recommended by the reception staff.