Apartamentos Habitat

Conveniently located with access to amenities and attractions, this accommodation offers well-maintained facilities, excellent service, comfortable rooms, and cleanliness. The staff provides personalized, friendly service.

Overall our stay was fine but a huge let down for us occurred at check in which unfortunately left us with a really poor first impression. We arrived at 9pm for check in with our 10 month old baby, and asked the staff member at the desk if the cot we had pre-booked was already set up in the room. We were then told that there were no cots available despite the fact we had pre-booked one with our apartment. The staff member didn’t seem to care and said we could have a spare mattress instead, which obviously for a 10 month old baby is not appropriate given how much they move around in their sleep and the risk of falling. We were left with no option but to co-sleep and move around furniture to ensure there was no risk of our baby falling out of bed, which was not ideal for us and resulted in a very poor nights sleep for us all, but this would have been totally unacceptable had this happened to a family and baby with health concerns where co-sleeping can be dangerous. This fell far below our expectations for apartments which are supposedly child friendly. One of the pools was filled with dead leaves and there were loads of mosquitoes outside made worse by the plants and stagnant water ponds in the grounds. Location wise it was not as peaceful as we expected, the noise and view of the busy road was a shame and the loud music in the bar across the road late at night was annoying. WiFi was terrible, I used my data instead. Positive points are the apartment is cleaned regularly, parking availability was good, the air con worked well and it was easy walking distance to local amenities.

Receptionist on arrival was rude. Peered to chat to her friend. Ignored us. Put us on 3rd floor even after I told her I had a mobility disability. I really struggled. No lift. No parasols by pool. Could not sit out and read as there was no shade or protection from sun. Plenty of loungers? Dirt round pool was bad. Door to our apartment did not fit properly. Key was worse. Spent 5 minutes each day trying to get in and out. Good job the bus service was good. Could get away to beach and other areas. No oven, only small hob and microwave. Couldn't cook proper food. We did eat at both local restaurants. One better than other but was quite expensive.