Ponta Delgada Hotels with Wi-Fi

It is the best hotel for the whole trip. The hotel staff are warm and the room is very clean. I stayed for three nights, and the new bedding was replaced every day. The room has a good view.

This is a very nice hotel. Located in town close to shopping. Pool area is clean, pool bar is great. Valet parking at front door and out valet was great. A suggestion for those traveling at night from the US, because you arrive early in the morning book the room for the night before because check in time is 3:00 PM and because flights go out late afternoon they do not have the rooms cleaned and vacant for your early arrival. Our travel agent fell short on that note even though we asked numerous times if we would get an early check in.

A conference hotel in winter, everything is up to Five Star hotels standards all over the world. However i was stucked in the elevator for 3 minutes and didn't why the door kept closed.

Whilst the hotel was very modern it seemed to lack basics such as a kettle in the room (there is a nespresso machine but for any tea drinkers out there they will know that making tea through a coffee machine is far from ideal) and being able to retrieve an iron. Instead you are expected to put items in for laundry when all we wanted to do was run an iron over a shirt for the evening. Pool area is stunning however has the most uncomfortable loungers you could ever find. They look great but the max stay to bathe is less than an hour before your entire body goes numb. It seems that this stunning hotel is trying to be a little above its star rating and failing on these few points at just trying that bit too hard for the clientele staying. Rooms were very clean although signs of some wear and tear are already starting to show. Location is EXCELLENT and staff helpful, polite and welcoming. Not sure if we would stay again as we are real sun worshipers and really struggled to enjoy the pool area here.

I can imagine this hotel was once the height of sophistication! It’s old fashioned but beautiful and great value for Ponta Delgada. Great location however parking tricky (we found a spot nearby but the app wouldn’t download to pay for it so had to find change for machine, by which time got a fine - only 6 euros but needed paying by cash too!). There are quite a few drunk people hanging around in the park right outside- this is quite common in Sao Miguel. We had a family suite which was huge & very comfy with a bath. There were a few power cuts. The swimming pool is the best feature with gorgeous views. Breakfast is pretty good.

This hotel needs to do better with the service quality (or lack of) that they provide. At the front desk, as an example, the receptionist got annoyed because we asked for a receipt when we checked out. The welcoming wasn't friendly either, including not wanting to recommend a place to have dinner. The rooms don't have lotion. To iron your clothes, you must go to a house keeping room, because they don't allow irons in the room. The breakfast stuff rarely cleans the plate out of your table, even tho it's a buffet. The hotel is clean, and it has great location.

The hotel has a good environment, friendly service at the front desk, and fluent English. It takes about 5 minutes to walk to the beach. The indoor swimming pool and surfing facilities are recommended. The front desk can rent bicycles (cheaper than outside). It is very convenient and highly recommended.

Very good hotel to stay, either for a getaway or for a longer stay. Provide a pleasant experience. Very good facilities, nice decor, good cleanliness, friendly and helpful staff. Spacious rooms and comfortable bed. Spa area, pool, jacuzzi etc is nice. Breakfast is good and varied and the dinner buffet is great, with lots of options and tasty food.

I would grade this more as a European 3* but it still offered good value considering it's location and standard of accommodation. We had to move rooms after a few days as our original room (502) faced some outlets that omitted a nasty smell of an evening which meant we could not sit out on the balcony - reception staff speak great English and thankfully managed to swap to new room. The pools (indoor and outdoor), steam room and sauna were great but jacuzzi needs servicing as only a couple of jets actually work and was very murky. Spa treatments very reasonable and very good. (Read a review saying you need to bring your own towels to use pools - this is not true, you can obtain pool towels from reception for EUR10 deposit.) Didn't use restaurant but bar staff were great and food was good (chips are crisps, not fries though!) Kitchenette is exactly that, two hobs, combi microwave and kettle - cooking a family meal for 5 was a challenge but doable with a camping style outlook! All in all a great budget friendly base for exploring the island or taking boat trips and being able to semi self cater.

We were very happy with the service. The receptionists were all very helpful, especially Bruno, and the room and beds were very comfortable too. When we requested a mini fridge, they efficiently provided us with one. The only thing we didn't like was the fact that we, as hotel guests, still had to pay €4 to park our car inside. This should have been free for hotel guests.