Pontianak Kota Hotels with Gym

Never believed when they said they can provide baby crib, i requested baby crib when i booked, and they confirmed, day-1 before checked in i reminded they again they confirmed, on the day checked in i reminded again they said ok, when checked in, i asked they said the baby crib was ready in the room, when i entered the room there’s no baby crib there, i asked them they said they will deliver later, but until 3 days i checked they never deliver the baby crib, so dissapointed. Why not just said there no baby crib.. they said yes but the act is zonkk