Grand Hotel Kronenhof

Best hotel for history, confort, class, and of course : beautifull mountains of Val Roseg. Special congratulation for the breakfast buffet ans the déco classical / modern of the grand salon and bar. Personnel pro, with personnal attention. Bravo !

The Grand Hotel Kronenhof, located in the Engadine valley in the Swiss Alps, is not just a Five Star Hotel, it’s officially a Five Star, Superior hotel. Why is that? For one thing, it’s the Swiss hospitality and the professionalism of the staff. The Reception staff and the Concierge make one very much at home as soon as a guest enters. In fact, Daniel Stauch, the Head Concierge/Guest Relations, is always very responsive to our questions and requests even before we arrive at the hotel. The superior service flows through reception, the concierge, the dining room, the bar, the spa and housekeeping. Every wish and need is promptly fulfilled with a pleasant smile. We have vacationed at the Kronenhof four times. Each time we arrive, we receive a royal welcome full of smiling faces. While a receptionist efficiently checks us in, our bags are whisked off to our room. The Kronenhof team is committed to making every guest’s stay a joyful, memorable event. My husband and I consider the Grand Hotel Kronenhof our home away from home. Among other awards, the World Luxury Spa Awards granted the Grand Hotel Kronenhof, the 2016 Global Spa of the Year award. The spa truly deserved that award. We enjoyed the water jets for every part of the body and the walk-through warm-to-cold stretch of pools, all of which are not only relaxing but also therapeutic for aching muscles and even burning nerves. The walk-through warm-to-cold stretch of pools cured the injured, burning nerves in my husband’s feet. It is a pleasure to close each day feasting in the Grand Dining Room, accompanied by the soothing sounds of a talented pianist, but be prepared to go on a virtual reality diet upon returning home! We could write a book about the Grand Hotel Kronenhof, but we will stop here. We’ll be back in 2025! The Houses

Our stay at the Kronenhof was nothing short of exceptional! From the moment we arrived, we were greeted with warm hospitality and a level of service that truly sets this hotel apart. The historic charm of the building, combined with modern luxury, creates a unique and elegant atmosphere. One of the absolute highlights was the spa, simply stunning! The panoramic pool, saunas, and relaxation areas were the perfect way to unwind after a day of skiing. But the BEST asset of the hotel is undoubtedly its people. From Angel, Andrea, and Daniel in the Concierge Team to Sebastian at the Front Desk, Valentina in Reservations, and the incredible Housekeeping, Spa, and Restaurant teams; every single person has been exceptionally helpful and welcoming. Overall, an unforgettable experience! If you're looking for a luxurious yet welcoming retreat in the Swiss Alps, Grand Hotel Kronenhof is the place to be. We can’t wait to return!

This is a gorgeous and stately hotel, in the style of the grand dames of hotels in old Europe. The building is beautiful inside and outside and worth a visit. After having stayed in many wonderful properties in Switzerland we just found this a hard place to fall in love with. Our room was in the older part of the hotel and felt poorly laid out making the ample space feel cramped. The room is long rectangular with the bed on one end and an oddly placed sitting area on the other end. It did not feel cozy. The staff was generally helpful but we did not feel the personal touch that we experienced at other fine hotels in Switzerland. At some point it was hard to get service in the bar because three of staff all stood around chatting by the bar with a friend. Positive points: the free shuttle service to and from the train station is very appreciated. There are beautiful walks near the hotel that take you up the side of the mountain so that you get an amazing view of the surrounding

great location, magnificent building, very bright lobby. The entire team, in particular from the reception to the restaurants/bars, is always polite and available. Very rich breakfast. the Spa is spacious, with variuos areas for relaxation. A special and much appreciated feature is the nithgly sauna event at 6 PM.

Grand Hotel Kronenhof will trully not disappoint. My belowed room 502 is one of a very few hotel rooms where there is absolutely nothing to complain! Stunning bar and very nice spa. With excellent breakfast and great service on top... highly recommended.