Pontypool

Staff were amazing. Rooms were very clean and tidy, Kyla was very respectful and friendly. She helped me out with any questions that I had. The food was amazing.

Stayed here for one night on our journey to Devon. Having spent the day with friends in Abergavenny we were very tired so slept well, despite traffic noise from the busy road. We had looked at the premier inn in Abergavenny and it was twice the price of this. The room was fine for what we wanted, the bed comfortable although I do find the beds to be very high, I'm 5ft 3in and can just manage to clamber onto the bed. We didn't have breakfast as wanted to get away early and eat further into our journey. Would definitely stay again. The lady on reception was lovely didn't get her name though.

Room very clean & tidy , comfortable bed and lovely linen A big shout to all the staff super friendly and helpful especially Sue at breakfast and Lyn on reception, what excellent customer service , they are absolutely stars 🌟 Breakfast excellent and great value

When will Premier inn fix their Wi-Fi. the free on is crap, the ultimate is medium crap. Must do better. Staff are great. Breakfast is okay. But the Wi-Fi make Premier Inn second or third choice. They need to spend some of their profit on the people who make the profit for them.

Rather inconvenient location unless you have a car. To walk from the canal take the path beside the aqueduct down to the river. After about 100m a path on the right comes out opposite the road to the Premier Inn. There are other paths from the canal across the wasteland beside Facets bathroom store. The hotel is about 30 minutes walk from the town centre and Tesco superstore, but only 10 minutes from the station, via the canal. Harvester and Macdonalds are very close. Very quiet given it's location on a small industrial estate and close to the main road. Decor is getting a bit tatty, but otherwise much like all Premier Inn's.