Pontymoile Hotels with Wi-Fi

The staff at the Pontypool Hotel were all brilliant & couldn’t do enough to help us, however our room (103) was very tired & needs some attention, which we felt you needed making aware of - the heating was not working & the room was quite chilly. We reported this to reception & they supplied us with a portable heater which helped. Also, one of the coat hooks behind the door was broken & unusable. We have stayed at Pontypool before, & found it very good, however we feel it needs some attention to bring it up to standard.