Hacklewood Hill Country House

It’s a picture of old charm luxury. Behind the electric security gates you will find attentive, friendly staff, excellent food and beautiful rooms. Lots of small touches such as a plate of fruit, a proper coffee machine and the beds being turned down at night. Well worth a visit.

The decor is old fashioned - it reminded me of hotels I stayed in as a child with dated dark furniture. I suspect this is the look they are trying to achieve but it didn't strike me as a 5* country house hotel and some rooms smelt rather fusty. Our room was large with a huge bathroom complete with free standing bath. The air conditioning was efficient and quiet. However, the decor felt dated and done on the cheap with poor a finish. I emailed in advance to ask for anti-allergy bedding with no feathers (as had my travel agent), but both the pillow and duvet contained these. Fortunately I found one pillow which was foam and it was warm enough not to need the duvet. The hotel said the requests had not been passed to them from reservations but they did receive our request for a quiet room, which is strange. I emailed to say we would be late due to flight problems and asked if they could leave a salad for us. However, I got no response until the next day, which was too late. By the time we arrived the chef had gone home and no food was available. The lady on reception kindly got us drinks and tart, for which we were grateful. We had breakfast outside on the terrace. The choice as breakfast was good as was the food quality. However, the terrace and the table would have benefited from a power wash as they were very dusty and cobwebbed. Also apply mozzie repellent if eating outside as I came away with multiple bites on my ankles! Overall a disappointment.

Such a lovely place to spend the night in Gqeberha . Comfortable , peaceful , friendly, excellent dinner and breakfast. A real treat .Highly recommended. Lovely pool and garden and an easy short drive from airport . Every thing seems effortless due to the hard work of all the staff. Thank you.

What an amazing experience. We loved everything they had to offer. The service was great & the food... Yumm!! Recommend 100%

This was our first night of a three week holiday in South Africa after an 11 hour flight from the UK. The only reason we’ve given it a 3* rating was that it rather smelled like an old people’s home, and the place could do with a lick of paint. Having said that, the staff were lovely, the room very grand and spacious and dinner was excellent. I expected the grounds to be a bit more extensive but it was too cold to try the pool! All in all, perfectly ok for a one night stop over.

We had a lovely overnight at this hotel. It’s a little quirky, the room we stayed in and bathroom were huge and we enjoyed a good meal with drinks in the evening. Paul made us feel very welcome and was really friendly and helpful. The lounges were lovely for pre dinner drinks and the garden also looked nice although it was a little cool the night we were there.