Kittiwake House

The area was nice along with a lovely sea view, but on our second night here we noticed bed bugs in one of the beds, the moved us to another apartment but still didn't feel particularly clean, and i have returned home to find out that I have contracted scabies after staying a weekend here. The manager Dave refunded half of the cost when we found bed bugs but am still waiting to hear back off of him for some sort of compensation after being diagnosed with scabies. Would not stay here again.

Booked this hotel as working local for a week … woke up on the thursday morning early covered head to to in bed bug bites Went down and contacted reception immediately and was replied with “ not again though we got rid of them “ Then asked if i had been staying in the single room or double room told them the room with the two single beds And was met with oh thats weird it is normally the other room … Contacted the owner asking for him to cover the cost of the clothes and suitcase i had chucked away ( think fair considering not an isolated incident ) he also said that there was no signs of bed bugs in the room ( as you can see by the pictures there was 2 dead beg buds left on the bed ) … if you want to chance it go ahead

My grandson and I come for a few days each year and Kittiwake House suits us down to the ground. Our room had stunning views of the amazing Port Erin beach. The electricity is metered but there is sometimes enough credit on the meter for a summer visit. We love returning.

Positives: - Good location. - Good views. - Affordable price for 4 night stay. - Helpful owners. - Sheets were perfect and towels soft. - Kitchen appliances (Fridge , toaster ect:) were all fantastic and of good quality. - Quite spacious. - Quiet area and not much traffic to wake you. - Electric metre didn't deplete fast but still should be included in the billing and its rate. - TV was smart (Even though no internet) and has full ariel with no latency. - Adequate lighting and heating available. - Spacious wardrobe and decent quality furniture apart from the deck chairs. - Mattresses were comfortable. - Z-bed was also available for larger amounts of people. - Heated towel rack was useful however it had to be turned on from the outside of the flat. - Free WiFi, however see later point. Negatives: - Water pressure in shower specifically was dreadful and needs to be improved on. - There is also an electricity metre in the kitchen which was not previously mentioned until the stay was paid for. - The kitchens accessories weren't adequate. (No oven glove , No spatula , No oven trays , Lack of tea towels , Wash + Dryer hybrid was very rattly and noisy. - Flat was quite cold and unless your were willing to constantly top up the metre, it would stay that way. - Cobwebs on the walls. - Lack of overall cutlery and utensils. - Bathroom light pull string broke and the toilet was very loud and i had to let it stew until the morning due to the sheer noise it'd produce if i flushed it. - Kitchen chairs were outside deck chairs which are unsuitable to use. - No way of disposing your rubbish from the bin. - Windows wouldn't open properly. - Had to be out at 9:30 which meant i needed a very early start. - Lack of overall decor, the place lacked character itself and needs a severe modernisation. - WiFi was horrifically bad even though the router was stationed outside the door and the Smart TV cannot be used properly due to this. The WiFi (as bad as it was) doesn't reach the full depth of the flat, leaving no signal in the end rooms. - No designated area to park leaving minimal areas especially in the summer when its at its tourism peak. BIG NEGATIVE : All rooms are upstairs and with no wheelchair access through either ramps nor lifts. Please state this in your desciption! This is all written by someone who owns a holiday home and is not an attack but merely constructive criticism.