Guest User
May 7, 2025
Very dissatisfied with this hotel. The hotel itself was clean but dated. Pool was filthy. Over a week stay, we had to endure construction work, ie a Kango hammer on the roof beside the pool… could only tolerate a short time for a few days and headed off. We were not made aware of this situation and when we complained no apologies were made, staff gave up an email address to complain to, which would not accept any messages/ emails. Staff were very unhelpful. On one particular day we were accosted by a staff member for using towels from our room at the pool, we were never informed that the towels were behind reception. Another guest told me her room was full of cockroaches and had even gone to buy spray herself as staff did not help. I know we travelled pre tourist season in April but bar closed early, no activities or food, as advertised.Also, unless you have a car, be prepared to pay a lot of money on taxis, we had a car, we were lucky, closest shop about 20 minutes away. Hotel not close to any amenities. Overall very disappointed, please consider another hotel if you want a nice holiday, I would not recommend!