Plaza Real by Atlantichotels

Very cute and chic place, we enjoyed the pool very much and will definitely be returning and recommending friends.

Best is the space in the apartment and the pool is reasonably accessible. But apartments were not updated. Signs of the oven were worn off, so not sure how it supposed to work and neither reception person could resolve and quite old equipment's including the beds in the apartment. So do not expect comfort with any furniture available. Worst is the breakfast offered. It's not clean, too small choice and things run out. So mostly end up having only the coffee in there. Sausages were literally inedible and seems lowest quality food provided there including cereals which kids refused to have after first time. Customer service within the Plaza Real Atlantichotels is "stay if you want, or leave". So I do not recommend.

Unfortunately even though the hotel is great apartments have everything you need one thing they failed to mention is that if you opt for 'apartment with no cleaning ' you don't get any change of towels , this means the enormous WHITE towels they do provide you with at the start you will have to wash in the sink and attempt to get dried somehow. No change of bed linen either so you'll need t wash them too . I think I paid enough to have my ties and bed linen changed at least one a week like everyone else . The hotel should have e mailed me ahead if my stay to clarify I would not get any changes if towels and bed linen as I would have bought my own much lighter dark towels and my duvet cover . If they are not going t provide any towels or sheets other than the first ones try need to plumb in a washing machine which I would happily use to wash sheets and towels they are too big and impossible to wash by hand and get clean and wring out enough to hang out . I paid the same price at pateo village last year and they came in and changed my towels and bedding every other day whether I needed it or not ! It gone from one extreme to not at all . Now I'll have to go buy some towels because theirs are impossible to wash without them going mouldy . I have contacted my travel agent to ask them to clarify why I haven't been allocated a change of towels as reception told me it was because of my travel agent I did not receive a change of towels I don't really see that it their job to over see this and it clearly states on my voucher as change of towels and bed linen but no cleansing services which is classed as sweeping and mopping floors and that the only service i have not paid for . If you lots for no cleaning services they won't place weekly supply of toilet roll you have to g onto reception to ask for it . Very embarrassing I think ... it's a home I've had to write this review I don't like writing and reviews but I wanted to warm you guys ahead of your stay what you won't get so bring your own easily washable towels and duvet covers yy can get n the sink that are easy t dry or better still find a hotel that either is clear on this issue or find a hotel that does provide clean towels each week .

Stayed in Plaza real Atlantic Hotel in Portimão 25-29th of October 2024, this was a last minute planned holiday with Work closed for Bank Holiday October. The apartment was lovely inside, cooking facility was perfect, an oven and hob. Have seen nicer views though, the hotel needs refurbishment from outside, and found the beach front would have been a nicer place to stay. The first morning I woke, an individual was spitting phlegm over their balcony. I required about clean towels, and was informed a payment was required for towels, no fresh towels given. No bath stopper, had to use the one in the kitchen sink basin. The chairs on the balcony are unsafe, my partner sat on a chair and while sitting on the chair (all four legs of the chair on the ground) the back of it snapped, we informed the receptionist and he immediately wrote it into the repair and maintance book without asking was my partner 'okay'. I would stay on the beach front in Portimão if I was to go again, but if you want a quiet weekend it is lovely, not for a weeks stay though.

Clean and functional. Staff are good. About 1 mile from beach. Big balcony. It's a good base to explore the region......................................................................................................................