Werzers Hotel Resort Pörtschach

Overall a nice hotel, good location directly by the lake with a big lawn and many sun beds. It's also a nice area on the lake since the hotel is in a quite bay area, not many motorboats (like in front of Velden) and therefore not so much water activity. The rooms are ok, the size is good. We stayed at the Deluxe Maritim Seeblick (lake view) which has a nice view over the lake. We didn't hear our neighbors so no noise. The breakfast buffet offered a good variety of food. We took half board which was worth it as the 4-course dinner was quite delicious, good choices and plenty. This side of the bay has a great sunset view, also from the restaurant. The hotel is definitely good for families with younger kids since they offer a kids play room with childcare. Parents can play together with their kids in the kids play room, or leave their kids with childcare. At times, we found that the 2 young ladies (probably some summer interns) who watched the kids were scrolling on their cell phones rather than engaging or watching the kids. The door to outdoors that leads directly to the big lawn and lake was always open. We were concerned that one quick kid (like my nephew who's 3 1/2) could just slip out without being noticed. We recommend to keep the door or outdoor gate locked (which it was never!). It's also a shame they charge to take out the paddle boards they offer. Why not offer it for free to your guests, like other hotels do, so you can take it for 20 min, go paddle boarding and return it. No need to 'rent' it and pay for it for a full hour. Also, whenever the lake was quiet, after 6pm, and I wanted to go paddle boarding, they had locked them down for the day. This is the most beautiful time to go between 6 - 7pm. It's summer, it's light until 9pm! We found that the girls at the reception desk weren't trained well and were mostly young summer interns not very interested in customer service and helping the guests. Walking in, and no one greets you friendly at the reception, that's a bad start. I understand that it's hard to find staff these days in general, but small improvements would go a long way. Definitely try the restaurant Badehaus which is by the water, it's beautiful and delicious.

This hotel is beautifully situated with friendly and helpful staff. The breakfasts are amazing and the facilities ensure a comfortable stay. The beautifully restored Badehaus directly on the lake is an absolute gem. The food provided by the chef is exquisite and the manager made our visits there the highlight of our stay.

Bad place for working with one of the most stupidest hotel manager Reza Nadery I ever worked. As a worker is a very bad place, you need to work in two shifts in the morning and in the evening. Every week you need to stay couple hours more and they didn't pay this time next month. In Gym some of the machines were broken more then one month, they didn't fix them. To much stress for small money.