Potts Point Hotels with Airport pickup service

I really liked the selection of pillows available to me in the room. I was given 2 soft and 2 firm pillows and I experimented with them to create the best sleep support. This is something I have never found at other hotels, not even a 5-star hotel. The only thing I could complain about was the noise created by the refrigerator. It produced a high-pitch vibration every hour or so and each session lasted for about 5 minutes. That significantly disrupted my sleep each night. It might be something that the hotel management should looked into as I think this was an issue for quite a few travellers who stayed at the hotel.

Great hostel!😊 We stayed here for a week and felt very comfortable. The atmosphere is very casual and everything is very comfortable. From the little plants, to the colorful pillows, to the fairy lights. The staff is super friendly and always in a good mood. A perfect place to meet new people as there is a different ”event” every night. From a movie night with snacks to a BBQ. It's a shame that our trip continues tomorrow. We would come back again😊

The reception staff were very polite and the room came with complementary chocolates which was a nice touch. However, there were a few things that made our stay less than enjoyable. Despite asking for our room to be cleaned every day (this was directly requested and acknowledged at the reception), several days we came back and found that our room had not been serviced. The bed was much too soft and provided no back support. Plus the sheets were done up in such a weird way—the duvet is merely sandwiched between two white sheets, not inside an actual duvet cover—so essentially any movement would uncover the inside of the duvet itself, which I can only assume is not regularly cleaned. We found this to be prevalent in Australia, but have never seen it in any other country we’ve travelled to. Without the aforementioned housekeeping, it was impossible to sleep comfortably with the sheets. There were also some details in the room that lowered the quality of our stay: - Apple TV did not work, and someone only came to fix it two days later. Even then, the connection was bad (you’d have to reconnect your phone every few mins) - The black out shades were really difficult to pull back up. We basically ended up living without windows for the last few days of our stay - Fixtures like the tap on the sink were loose and needed better maintenance Hoping that our feedback is helpful for the team.

The reception is where the feel good experience of this hotel stops. Booked a Studio Executive room which the pictures on their website shows as spacious with a couch and small dining table for two. Was allocated a pokey small backpackers style room hardly big enough for a single bed let allow the queen bed they managed to squeeze in it. Reception were hardly helpful in trying to allocate us the type of room we had paid for and had booked. Location is the only thing this hotel has in its favour. Pictures of the rooms on their website are misleading so be careful of what your booking because it might not be what’s shown.

We’ve stayed at this hotel for a second time on New Year’s Day because it was so good when we stayed there in November . It’s clean , comfortable and the staff are utterly charming and helpful . Very happy to store our luggage for us. It’s in a great location just around the corner from bars and restaurants , a shirt walk from Kings cross station and about a 30 min walk from the sites of Sydney. The bed was super comfy, the shower was hot and powerful . Love this small hotel and can’t recommend it highly enough.

When I arrived in Sydney, I went to my hotel, and at first, I was like why did they put us here. On a quiet residential neighborhood a good 20-30 minute walk from the major attractions, it seemed an odd choice. I wound up loving it. First. the neighborhood is eclectic. It gave me a New Orleans vibe. The hotel itself is clean and very nice. The staff is super doting and helpful. It is a 5 minute walk from Kings Cross on the metro, which gets you to the heart of town in 5 minutes. There are plenty of great restaurants in walking distance. Next time I am in Sydney, I will come back here. It's quiet, nice, and wound up being a perfect location for us.

There is free breakfast and a kitchen where you can cook. The location is also good and very convenient. There are supermarkets around It's okay to stay for one night. There are many people and it's a bit crowded. It's very convenient for one person. It's okay. You need to pay a deposit key to check in.

The first stop with my sister's tour around Australia, the traffic is still relatively convenient. The front desk is very nice and loves to chat. There is breakfast, milk cereal, coffee, and it’s gone late. I didn't pay much attention to ordering a mixed room when I made a reservation, but it was excellent for the boss to upgrade the six-person room to a four-person room.

Hands down worst nights sleep Ive ever had away from home. I arrived late from an interstate flight. The code I was given to get into the front door didn’t work. I tried half a dozen times. It was night, I was a solo small female and tbh I was starting to feel a little scared. Fortunately someone walked out of the building and let me in. The code to key collection worked and I went upstairs to my room. Now if u have heavy luggage this is not the place for you. Think European hotels with no lifts! Same same! The room itself was nice. Bathroom and toilet are not part of your room. It’s a seperate room. For everyone! Shared. That’s fine unless you get a case of bali belly! I guess this is all due to the age of the building. Renovated and lovely mind you. Problem I had is the bathroom was the door next to my bedroom and with a two inch gap under my door my room was excessively noisy with the opening and banging of all doors and especially the bathroom. That door was on constant rotation. Then I could hear the shower going. All up I think I got no more than 2-3 hours sleep. Only choice is bring ear buds or the hotel should provide them complimentary! Worst night sleep I’ve had in any hotel across the globe. Room was very clean, as were the amenities, staff seemed lovely. In daylight area felt fine. I suspect rather alternative and trendy bring a non Sydneysider myself. At the price and cleanliness I’d recommend but bring good quality ear buds!