Hotel Dar

Centrally located with easy access to the old town and metro, providing a peaceful retreat. Clean, functional rooms with additional amenities. Comfortable beds, spacious shower. Friendly, helpful staff.

I have travelled all around the globe, first time in my life i'm staying at hotel that it windows can be totally shade, upon my question by email I was answered that its possible to approach the hotel by car in order to drop off the luggage ,actually its imposible, why to provide inaccurate info?

I liked only the location Overal, it was horrible. 1. I ordered accommodation for €599, I chose payment at the hotel. The hotel charged us €36 more, so I paid €635!! We complained at the reception, where the receptionist (blonde) was very arrogant and rude . They referred to the Czech exchange rate and that booking is deducting their money and that it happens everywhere, but it has never happened to me in any hotel (neither in Prague nor elsewhere abroad). A lot of people from other companies also complained about the price hike, so at least don't lie to people's faces that it's the booking's fault!! changing the exchange rate will make the price maybe 2-5€ higher for 599€ and not 36€!!!! On the phone with the hotel manager, also very rude and selfish lady. Excuses, no apology, no compensation, they said they will not refund our money! Horrible, this is just a scam. At the end of our stay, they told us that payment in euros would have been cheaper than in Czech crowns and that they inform every guest about this. This is not true at all: first of all, I paid by card, so they charge the amount themselves!!! And secondly, no one told us about this strange move! 2. Unprepared room. I ordered a room for four people, we got one large double bed and one small bed, so for three people. There were also three glasses in the room. At least it was resolved when we contacted the reception 3. Weak breakfast, only few pastry, only ham and cheese and yoghurt..so we were hungry. Sometimes there is a lack of milk for coffee and plates, not enough places to sit. And we didn't get there late at all, but at 9 (Breakfast is from 8-10 a.m.) 4. Staff - reception. Horror, they barely responded to any of our complaints and did not try to resolve the situation, we did not receive an apology, they still lie to our faces along with the manager. A receptionist with blond hair should especially remember herself and study the basics of ethics and learn to say Hi and Bye :) 5. Poorly cleaned rooms - it could have been better, they only changed the toilet paper, towels and made the bed, but the floor was still dirty. AVOID THIS HOTEL