The trip advisor photo is of a vibrant yellow small boutique hotel. The reality is a pebble dashed 70 room hotel which has seen better days. Myself and partner decided to eat out both of our two nights stay and were overjoyed that we did! Prestatyn has excellent options if you like Chinese/Malaysian or Indian Judging by breakfast we made the right choice.Coffee was terrible, scrambled egg was dry and bouncy. One rasher of bacon on a full breakfast. My partner wanted a full but as a celiac she was told there were no gluten free sausages, so she asked for smoked salmon and scrambled egg, but she wanted mushrooms and bacon added to it, she was told if it was a different chef she would say yes!So a firm no! 😏I'm a chef and understand smoked salmon is an expensive product, but we weren't even given the option to pay a little extra for what we want. What has happened to upselling, and making the customer happy, we weren't looking for a freebie! We decided to go into Prestatyn for breakfast after check out instead of enduring that again. We both had excellent smoked salmon and scrambled eggs, and a decent coffee! For the price, i really thought it would be better, shame. The hotel has a really interesting history, it was the place to be, now it mirrors the sad sight opposite, Abandoned Pontins, which looks like a prison. If they invest it's a gold mine, and Prestatyn is so nice. .
Excellent
101 Reviews