Hotel Centrum Prizren

The Centrum Hotel is indeed at the centre of Prizren’s charming old town. This is where the merits of the hotel end. We stayed here as part of a tour group and would have hoped that the tour had a better selection of accommodation on its itinerary. The Hotel Centrum is dated, tired and uncomfortable. There is no elevator, with the reception and rooms all upstairs. However, the staff were incredibly accommodating in carrying all luggage to guests’ rooms. Incredibly in 2024, the hotel still employs a physical key system that I haven’t experienced elsewhere for decades. The rooms themselves are of.a poor standard and I don’t see how this place can lay any claim to having 4 stars. Our room was like a furnace even though it was cool outside and the “air conditioner” is an aged dilapidated machine that simply did not work. Opening the window supplied a bit of relief from the heat. However, this respite had to be balanced with the proximity of an adjoining room where the windows were so close that they afforded little privacy, the constant noise and smell of an extraction vent (probably from the kitchen downstairs?) and the incessant chatter of the staff member on reception who carried on the world’s loudest conversation long into the night. Besides the heat, the beds were some of the most uncomfortable that I have ever had the misfortune to encounter. While sleep was virtually impossible, I now know what the experience will be like on a marble mortuary slab. The bathroom, fittings and furnishings were all dated and so tired that they need a good lie down. Breakfast downstairs presented its own challenges and resembled a sequence from the Hunger Games to get a table. The Centrum appears to share facilities with another hotel across the road and the breakfast room was so overcrowded that it was ridiculous. Even when victorious in securing a table, we were left to ponder whether the effort was worth it. The breakfast on offer was pretty poor greasy stuff and after the first day we decided to supply our own from a supermarket down the road. The Centrum Hotel fails to deliver what it promises online. I’m stunned that it has received positive reviews as this was not our experience.

The hotel was a bit tricky to reach because of closed roads and road works and given that it's super expensive to use data roaming with a foreign sim-card navigating was not easy. When we finally found the hotel we learned that there are two different buildings but they are very close to each other. A friendly guy from the wrong one ran to the street to show us where to go and pointed out the underground garage. While checking in the receptionist first told me that my reservation was for the next day and just as I was beginning to panic he winked and started laughing. 😅 A good joke. The room was very basic but quite big and had a balcony, but there (balcony) was no furniture to sit on. Location is very central and breakfast was ok.

Attentive staff and efficient check in! Modern hotel a short walk to the action. comfy spacious rooms. A quick walk to an array of outdoor dining venues. Local hand crafted items! Local children play traditional drums for money in al the dining places. a great breakfast buffet for a good start to the day's adventures

The Centrum Prizren and was disappointed by the level of customer service. While the hotel itself is decent and in a great location, the staff left much to be desired. From check-in to check-out, I found the employees to be unfriendly and unaccommodating, making my stay far less enjoyable. Simple requests were met with curt responses, and there was a noticeable lack of warmth in their interactions. It's unfortunate that such a well-situated hotel is let down by its service. A bit more focus on guest experience would go a long way.

The best one that i have stayed so far.Must visit for sure.😄 there wasnt anything bad the twin room was a little small but overall should get 5 stars. I like the breakfast it had many different things but overall worth it it was vary close to the center too

Ok accommodation. Room was spacious and clean. Bathroom was clean. Bit dated, but adequate for one night. Breakfast was ok, wifi is good. Has fridge. Small bed. No room safe or lift, but staff are friendly and helpful and will help you get your bags up the stairs. Fantastic location.