Guest User
August 11, 2022
The campsite is clean and good looking. The pool area is good - especially the kids pool. Ufortunatly there is different reasons why we will not be coming back. - You are not allowed to barbeque. - The mobilhome we had (Lodge Superior) lacked different equipment and showed clear signs of wear and tear. There was no wine glasses (thought Italy was the land of wine?) - and we could not get any when we asked in the reception. Oh and we did not have a frying pan. We only had a bread knife - no knives for vegetables, fruit, meat etc. One of the toilets was broken and leaking water evertime we flushed it. Our mobilhome was in the middle of a lot of mobilhomes and trees - we got wrong instructions on arrival how to get to our mobilhome. Depending on how our "neighbours" parked their cars, we had to find different ways out between the trees everytime we needed to drive. Very frustrating. - It says the "lawn area is free" at the pool. Despite that, we were told to move away from the lawn by your employee, because there was an italian woman who had paid for an umbrella, and she needed the possibility to move the umbrella around on the grass. So I guess the lawn area is not free after all. - Umbrellas are not free but for a cost. Though there are no umbrellas at the childrens pool. We had our 10-month daughter with us. She was napping in her pram. We found out that your shop was selling small umbrellas so we bought one for our daughter. I mounted the umbrella on her pram, so she would have shade when sleeping. Within 30 seconds I was told to take it down and only use it at the beach. Come on - it was just for our 10-month daughter... And you have no umbrellas at the children pool! In addition to that we asked to pay for an umbrella, but they were all "sold out". The restrooms at the pool area was always dirty. - We had two sunbeds and an umbrella included at the beach. We had to show a voucher from the reception at the beach - though we didnt get one when we checked in.. - We ordered take away from your restaurant. After waiting for 45 minutes you asked, what we were waiting for and then realized you forgot to give us the pizzas, so we got home with cold pizzas. - You are not allowed to smoke in the pool area, which is very nice. But there were a lot of people smoking at the pools anyways without you doing anything. Seems weird when you told us to remove the small umbrella on our pram within 30 seconds. - A train drives between the beach and the campsite. The idea is good but the train play incredibly loud music all the time. It was so loud we could barely talk with each other on our varanda and the driver is driving fast and aggresively. All in all we had a decent vacation, but there were so many momens of irritation and strange rules that I dont see any reason to come back to your campsite rather than finding something else. If we take stars for anything, we have been to better 3-star campsites.