Resort la Francesca

We had a reservation at Resort La Francesca from September 8th to September 13th, but due to a poor experience, we ended up leaving a day early. The stay was truly disappointing. As soon as we checked in and entered our accommodation, we realized it was nothing like what we had booked. The unit was on the ground floor, dark, and outdated, with everything old. The "sea view" advertised on the website did not match the reality of the house we were given. The house was sparsely equipped. There were barely any dishes, no TV, and not even a coffee machine! If you're considering staying here, be prepared to feel like you're camping. I went back to the reception to complain and requested something closer to what we had reserved. They gave us another ground-floor unit, slightly better with less overgrown vegetation, where we could at least see a glimpse of the sea. As we explored the so-called resort, we noticed it was in a state of disrepair with very poor maintenance. Everything was old, and the bar, supermarket, and restaurant were only open for limited hours during the day and afternoon. The children's pool was completely empty, and other leisure areas like the tennis courts and playground showed clear signs of neglect. If you're planning to visit Levanto, be prepared for a long, steep walk down and a tough climb back up. The shorter path from the resort to the tunnels was closed off and had clearly been neglected for a long time due to lack of maintenance. We cut our stay short due to the lack of comfort and the presence of several bugs crawling inside the house. The final straw was when we found a scorpion crawling in our bedroom at night! We reported this to reception, but it didn’t help. To make matters worse, we were charged the full amount for the stay and forced to pay €8 per day for parking, despite the blue document we received at check-in stating that parking was included for one car per house, with an additional charge only for extra cars. In conclusion, I do not recommend staying here. The photos on the website are clearly from when the place was new, but now everything is old and poorly maintained. This place is expensive and does not offer the basic amenities or comfort you'd expect. Of all the places we've stayed, this was by far the worst.

On internet they have used pictures from long, long time ago. The football field is a desert by now. In the little children pool is no water at all. The private beach is a pebble / rocky piece of shore where you need shoes to enter the water. And hopefully the waves dont throw you back against the rocks upon entry. The cabin is old and there is nothing to keep you cool. Owner claims that he prefers the fresh sea breeze. Well if there would be a breeze at all it was still 35+ degrees in the cabin. Very very small kitchen, ridiculous small and expensive shop and no other facilities at all. Everything is very steep and will take a lot of energy to come somewhere. And that for 1650 euro per week. A cash cow we call that. Never, never never again. The owner should be more transparant or invest in an upgrade as this is not even a 1 star facility. Only positive part is that you might be able to see the sea. And if you have bad luck, hear the neigbours above or below you (as you can not see on the website pictures)......