Hotel Caesar Palace

Our stay at the Caesar Palace Hotel in Giardini Naxos was overall a delightful experience, largely thanks to the exceptional staff who made our holiday memorable. **Outstanding Staff** First and foremost, the animation team was a highlight of our stay. They organized a wide range of activities that catered to guests of all ages. Whether it was engaging games, relaxing sessions, or invigorating sports, the team ensured that there was never a dull moment. Their enthusiasm and energy were truly infectious, making each day exciting and fun. The reception staff were equally impressive. They were always available to answer any questions we had and handled any issues promptly and efficiently. Their helpfulness and friendliness made us feel welcome and well taken care of throughout our stay. The culinary team deserves a special mention for the fantastic food they provided. Each meal was a culinary delight, offering a variety of dishes that were both delicious and beautifully presented. The chefs clearly put a lot of effort into ensuring that every guest enjoyed their dining experience. **Room for Improvement** While the staff's efforts were exemplary, there were a few areas where the hotel could improve. Some aspects of the hotel were not well-maintained, such as the hairdryer in our room, which was not in the best condition. Additionally, there were minor issues like towels having holes. However, whenever we brought these concerns to the staff's attention, they were quick to address and rectify the problems, which we greatly appreciated. **Behavior of Some Guests** Unfortunately, not all guests were as considerate. Some seemed to misuse the all-inclusive nature of the hotel, behaving disrespectfully by piling their plates excessively and wasting food without regard for others. Additionally, some parents failed to supervise their children, leading to incidents like littering in the pool area. **Final Thoughts** Despite these minor drawbacks, our overall experience at the Caesar Palace Hotel was satisfying. The dedication and hard work of the staff truly made our stay enjoyable. We would gladly return for another visit, confident that the warm hospitality and excellent service would once again ensure a wonderful holiday. Thank you, Caesar Palace Hotel, for a memorable stay!

We chose this hotel because it has shuttle bus to the beach and free beach access with beach equipment. It has 2 or 3 swimming pools, all are without heating. But it is sun-beds and umbrellas . The hotel is green and it has a lot of places for good fotos. Rooms are with terraces and it is an electric kettle in it. It is a bus stop near the hotel and you can come to Catania or Taormina, where are intensive night life. If you traveling with children, it is a huge supermarket in 2 minutes near the hotel. In the evening it is an advertisement in the lobby. We chose good balance between price and conveniences, and we were happy with this hotel.

Good balance price/services. We liked this hotel very much. Room with terrace was super. It was good - free hotel bus to the beach and free beach entrance and equipment. As well, it is municipal bus stop near the hotel and you can go to Catania or Taormina, with intensive night life. If you traveling with children, they have electric kettle in room. As well, it is a huge supermarket in 2 minutes near the hotel. Swimming pools are without heating.

We found the hotel to be pleasant and our room was quiet, comfortable and spotless. The food in the restaurant was okay, if a little monotonous. It is a bit remote, about a mile to the sea front, and the shuttle bus ran infrequently during our visit. The oddest thing was the almost complete lack of information about anything. A guide to local attractions and events, even the availability of buses would have been helpful.

Looking at the stats on Trip Advisor it would appear that 75% of nearly 2000 reviews score highly, this review is in line with those. I cannot abide negativity and its repercussions. Just spent a hugely relaxing and warm 2 weeks at Caesar Palace. It is an older hotel and it has the character and quirkiness to go with it, so much better than many modern hotels without soul. Our room was on 3rd floor overlooking pool, excellent,  aircon was not noisy, room was not drab, bed linen was fine. Room always cleaned to good standard and left smelling fresh. We found food to be very good, amazing variety of fish,  pasta and risotto dishes,carpaccio,sundried tomatoes, marinated olives, Arancini and many Sicilian vegetable dishes. In 2 weeks we never queued for food even when busy, which was normally at 8pm, we eat at 7pm. Always found something nice to eat. Staff were very attentive, wine in Restaurant was freely available and we have no complaints. As for comments about feeding at trough,  that says more about the users than the providers. To the Bar, where we were brilliantly served by, Katerina, Serafina,Paolo and Rafaelo  amazing range of top shelf world renowned Italian liqueurs, and others, plus Absolut,Gordon's,Bacardi,Ballantines. Bottled red and white wine which was available in local Supermarket at €5-6 a bottle, bit more expensive than vinegar and a better taste by far , Prosecco and of course Moretti beer. We had a great time working out different drinks, some of which were new to the staff. We made use of the Sun Deck on 3rd floor of main block, nice and private with amazing views of Etna. The courtesy transport to beach has set timings and signs showing those are in numerous locations around hotel, not too hard to find. I have never seen,or heard, any advice that says beach is only a few minutes walk, research!! Most surprising for me is reading and laughing at negative comments and their origins. Here is a tip when reading reviews, never read the negative stuff if it is well in the minority, because that is what it is ‘ Minority’ Overall a very positive stay, enjoyed at all times, would stay again without question.