Sev B
September 13, 2023
We are very disappointed with our stay. This was our 4th stay at this resort with my husband and 4 year old daughter. The hotel is getting old, the paint on the children's pool is peeling. If your child drinks the cup, he will eat paint at the same time. The bungalow was infested with ants on the walls and floor. The pool area is very poorly maintained, there are cups of tree branches. The entertainers are very good at dancing in the evening, they are professionals, they put on magnificent shows however they are always the same from one year to the next. In addition, the entertainers do several seasons in a row, they gain confidence and no longer even say hello, they lower their heads when customers approach. Finally, the manager changed last year, we had already found that the hotel had declined in quality last year but this year this was confirmed. We were entitled to all inclusive with hot drinks and pastries in the morning until 12 p.m., this year this no longer exists. There's not much for breakfast, canned fruit and so on. Lunch and evening meals are up to par. ..The price of the hotel at 400 euros per night in high season is not justified at all. After 4 years of going to this complex, we will change address for next year which is a shame.
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