Banyan Tree Puebla
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1 night
1 room, 2 adults, 0 children
All properties in Puebla
Banyan Tree Puebla
No. 1 of Premium Hotels in Puebla
C. 10 Nte. 1402, Barrio del Alto, Puebla, Puebla State, 72000, Mexico
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Highlights
Ideal location
Comfy rooms
Delicious breakfast
Lots to do
Pets welcomeShow more
Amenities
3 Restaurants
Golf course
Outdoor swimming pool
Hiking
Spa
Massage room
GymFree
Private parking
All amenities
Property Description
With a stay at Banyan Tree Puebla, you'll be centrally located in Puebla, within a 5-minute drive of Zócalo de Puebla and Puebla Cathedral. This family-friendly hotel is 11.6 mi (18.7 km) from Africam Safari and 2.1 mi (3.3 km) from Centro Expositor.
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9.0/10
Great location, comfortable rooms
All 104 reviews
Surroundings
Airport: Puebla International Airport
(35.1 km)
Train: Terminal Puebla Tren Turistico
(3.3 km)
Train: FERRO SUR
(4.0 km)
Landmarks: Ex-convento de San Francisco de Puebla
(<100m)
Landmarks: Parian market
(490m)
Landmarks: Museo San Pedro de Arte
(640m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Urban Room King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
6
Urban Bliss
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
12
Harmony Suite
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
7
Urban Junior Suite Two Double
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
6
Urban Room Two Double
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
Serenity Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
8
Bliss Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
6
Bliss Junior Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
6
Urban Junior Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
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Guest Reviews
9.0/10
Great
104 reviews
- Cleanliness9.0
- Amenities9.0
- Location8.9
- Service9.0
Average for similar properties in Puebla

Review summary
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Environment and Location: The hotel offers stunning views of the city, cathedrals, and the volcano, especially from the rooftop terrace. It's slightly out of the city center, requiring about a ten-minute walk, but guests appreciate the peaceful and picturesque surroundings.(based on 1 review)
Busco
January 25, 2025
Great hotel, very slightly out of the way but great value and customer service.
6052****
June 29, 2023
酒店雖然離開市中心有點距離,大概十分鐘腳程,但酒店環境非常舒適,房間很大,屋頂更有觀景游泳池,可以遠眺火山和教堂,酒店前生更是瑰麗酒店,前台Mr ALfredo服務熱情,主動幫我解決了行程問題,節省了好多時間和行程的順暢
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205892****
October 20, 2023
地理位置優越,房間舒適
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Guest User
August 12, 2024
Excelente servicio y excelentes instalaciones. El personal es excelente
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Jose
August 21, 2025
Food is great and the staff is great. Had a great massage with Dani. Think she fixed my back! My 3rd or 4th time here, I'll be back...
David H
July 14, 2025
This is an excellent place to stay in Puebla, with lovely rooms, nice restaurants and great staff. Abraham who works in the rooftop bar was an excellent host to us every night we were there! Thanks Abraham.
Scott
June 23, 2025
Banyan tree hotel itself was awesome but there were some protest going on for couple of hrs while we were having a nape and it was very loud outside the room.
Monty
June 12, 2025
Relaxing times
Great location, property well maintained but the main rating is the customer service, this place is customer based, from the moment you arrive to the moment you leave, the attention to the customer is primal. Every employee I encountered was very polite and attentive, they are there to answer every question you could have or need. The food is also great and plenty, overall I recommend this place for your short or long stay. They will be there to make sure you enjoy your stay.
Services & Amenities
Most popular business facilities
3 Restaurants
Golf course
Off-site
Outdoor swimming pool
Hiking
Spa
Additional charge
Massage room
Gym
Free
Private parking
Additional charge
EV charging station
Priority airport pick-up
Additional charge
Car rentals
Bar
Library
Cafe
Priority airport drop-off
Additional charge
Conference room
Additional charge
Childcare service
Additional charge
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
3 Restaurants
Outdoor swimming pool
Spa
Gym
Bar
Conference room
3 Restaurants
Bistrot Pasquinel
Style: A la carte
Open for: Breakfast, Brunch, Lunch, Dinner
Ambience: Family-friendly, Traditional, Romantic
Dining options: Reservations available
Cello Cucina Italiana
Style: A la carte
Cuisine: Italian
Open for: Dinner
Ambience: Family-friendly, Modern, Traditional, Romantic
Dining options: Reservations available
Saffron
Style: A la carte
Cuisine: Asian
Open for: Dinner
Ambience: Family-friendly, Modern, Romantic
Dining options: Reservations available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$11.00 (approx. IDR 183,268) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Valet parking
Additional charge
Transportation
Car rentals
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Additional charge
Priority airport drop-off
Additional charge
Airport shuttle drop-off
Additional charge
Business services
Multimedia display system
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Luggage storage
Wake-up call
Tour and ticket booking service
Languages spoken
English
Spanish
Food & drink
Snack bar
Convenience store/kiosk
Cafe
Bar
Lobby bar
Room service
Public areas
Gift shop
Elevator
Vending machines
No smoking in public areas
Garden
Library
Health & wellness
Golf course
Off-site
Gym
Free
Massage room
Spa
Additional charge
Hiking
Cleaning services
Ironing service
Additional charge
Facilities for children
Children's meals available
Childcare service
Additional charge
Accessibility
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & security
CCTV in public areas
Fire extinguisher
Security personnel
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 00:00–12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineAmerican
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$60.00 (approx. IDR 999,640) per pet per day
Age Requirements
The guest checking in must be between 18–90 years old.
Paying at the hotel
Property Description
- Opened: 2021
- Number of Rooms: 78
Phone:+52-2221222300
Email:FrontDesk-Puebla@banyantree.com
With a stay at Banyan Tree Puebla, you'll be centrally located in Puebla, within a 5-minute drive of Zócalo de Puebla and Puebla Cathedral. This family-friendly hotel is 11.6 mi (18.7 km) from Africam Safari and 2.1 mi (3.3 km) from Centro Expositor.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Pasquinel Bistrot, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puebla? This hotel has 4951 square feet (460 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Pasquinel Bistrot, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puebla? This hotel has 4951 square feet (460 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Frequently Asked Questions
What are the check-in and check-out times at Banyan Tree Puebla?
Check-in time at Banyan Tree Puebla starts at 15:00-23:30, and check-out time is by 12:00.What are the check-in and check-out times at Banyan Tree Puebla?
Does Banyan Tree Puebla have a pool?
Yes, Banyan Tree Puebla has a swimming pool for guests.Does Banyan Tree Puebla have a pool?
Are pets allowed at Banyan Tree Puebla?
Yes, pets are welcome at Banyan Tree Puebla, but we recommend calling ahead to confirm details (e.g., pet size, fees).Are pets allowed at Banyan Tree Puebla?
Does Banyan Tree Puebla serve breakfast?
Yes, Banyan Tree Puebla serves breakfast for guests. Breakfast options include American style. Does Banyan Tree Puebla serve breakfast?
How much does it cost to stay at Banyan Tree Puebla?
Room prices at Banyan Tree Puebla vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Banyan Tree Puebla?
How to get to Banyan Tree Puebla from the nearest airport?
The nearest airport is Puebla International Airport, located about 36 mins from hotel by car (35.1 km) away.How to get to Banyan Tree Puebla from the nearest airport?
What’s the cancellation policy at Banyan Tree Puebla?
The cancellation policy at Banyan Tree Puebla depends on your room type and booking terms.What’s the cancellation policy at Banyan Tree Puebla?
Does Banyan Tree Puebla offer airport transfers?
Yes, Banyan Tree Puebla provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Banyan Tree Puebla offer airport transfers?
About This Property
| Nearest Airport | Puebla International Airport |
|---|---|
| Distance to Airport | 35.09KM |
| Nearest Train Station | Terminal Puebla Tren Turistico |
| Distance to Train Station | 3.01KM |
| Average Price From | IDR7690024 |
| Hotel Star Rating | 5 |















