Puerto Princesa Hotels with Airport pickup service

This is supposedly the only 5 star resort in the area which is sad as I think competition might actually inspire them to do better. The place itself is very nice and initial impressions are quite excellent. But the longer we stayed the more we noticed the lack of upkeep in the rooms. The size of the bathroom is big but there is not a single electrical outlet inside so you cannot plug in anything not even the hairdryer. The shower glass door does not close shut and with the very strong water pressure you can be assured of a very wet overflowing floor outside of the shower enclosure. We paid for 2 extra persons in the room which they informed us meant sharing the beds and breakfast inclusive but they don’t automatically provide the extra towels. Even after calling them to request for more towels they still took more than 2 days to give us our extra towels. The water in the pool is quite warm and not refreshing as the heat of the sun kept it quite warm but some of our friends actually liked it that way so it’s more of a personal preference. The drying rack in the balcony is a nice touch as we can dry our swim clothes there. There are also water dispensers in the hallway which is great for refilling the complimentary glass bottles of water provided. Buffet breakfast is included in the room rates but don’t expect anything extraordinary. The Italian restaurant in the resort does not seem to be ready for the tourist influx as food came out ever so slowly and we felt bad for the foreign tourists who don’t complain as much as the locals so we did get our food faster than they did. The resort is expanding so there is construction ongoing which is a positive sign of tourist revival in PP which I’m happy about for them but I wish they would also pay closer attention to the upkeep of the existing rooms.

First of all, let me start by saying how much we LOVED our stay. The location is absolutely stunning, and we had an amazing stay. First and foremost, I want to thank to all the staffs esp to Aj ( who made our stay extra special. The food for me was exceptional, they had a wide variety of cuisines, and I was there for 2 nights and didn't have a bad meal while I was there. I felt the food price was very reasonable given the location, service and quality Astoria set the bar incredibly high and for someone who considers themselves to have a vacation I would highly recommend this place.

Excellent place for staycation with family and loved ones if you want a place where you can relax and breathe sea breeze with nice ambience. Has friendly, approachable and professional hotel staffs, rooms are opened using a key card - spacious with minimalist designs, beds and comforters are nice, with free water bottles, water heater and coffee. Also comes with clean toilet with free toiletries (towel, toothbrush & toothpaste, comb, razor, soap, shower cap & vanity kit [cotton buds] also includes free rubber slippers for all around and comfy use) as well as hair dryer/blower attached at the side of bathroom mirror, the room also has a vault safety box, flatscreen TV and mini refrigerator. The buildings have elegant structures. They also have really great swimming pool area! We got a room that is pool access and it made our stay more wonderful. Foods are delicious. Great buffet set up. Sunset can be watched at the rooftop of the gazebo near the seashore. You can borrow and ride a bicycle inside the hotel premises and do kayaking if the sea is high tide. Very nice and instagrammable place! Will definitely come back here for sure.

Trip started with Kuya Darwin, one of their very friendly and competent drivers. Super near and accessible to nearby tours that you can book at the front desk. Our room was quite modern with a spacious and comfortable bed, with just the right amount of pillows! Food and drinks were a highlight being very affordable with great serving sizes! Overall great stay with all the amenities you need.

Exceptional stay! From the warm welcome to the impeccable service, everything was perfect. A true home away from home! loved the pool and the quiet vibe. The house music that they are playing throughout the day made our stay more relaxing. :)

I recently attended the October Fest at Canvas Hotel with my friends, and it was a fantastic experience. The hotel had a wide variety of cocktails and delicious food options, including some mouthwatering pizzas. It's an awesome place for bonding and having a great time. One highlight was the ”Chill Night” they host every Friday, which added to the fun and made the evening even more enjoyable. The hotel itself was in great condition, clean, and well-maintained, which definitely enhanced our experience. I must give a special shoutout to the waiters at Canvas. They were all incredibly accommodating and made our visit even more enjoyable. Also, a big thanks to Ms. HR for arranging this wonderful bonding. She's always so accommodating, and it's greatly appreciated. Overall, our time at Canvas Hotel was a blast. We had a lot of fun and genuinely enjoyed ourselves. I'm now looking forward to planning a staycation with my family there and will definitely recommend it to my relatives and friends. It's a place where good times are guaranteed!

The place is set back from the main road which is nice. The staff were friendly and helpful. The bed was very comfortable. WiFi was good. I had mango for breakfast every morning. They were very good. The decoration was a bit kitsch. I stayed in two different rooms and one definitely needed more updating than the second. Basic thing like broken light bulb (1 of 2 in the ceiling) should have been noticed before any guest checked in. The only complaint I have has to do with the tours they “sold” me after I booked. The sales manager sent me an email with different tour names and no description or explanation. I researched them and decided to book 2 tours back to back with the hotel since I wanted to pay by credit card on the hotel bill so I didn’t have to carry so much cash. I got there late and the tour was for 7am pick up the following morning. The receptionist had no record of any tours I booked. The sales manager never booked the tours even though I received an email telling me all the tours were confirmed. Luckily, the receptionist could book the tours for me at 11pm. The whole thing created stress I didn’t need at the beginning of a vacation. Then i was presented with the bill for the tours for cash payment. I asked what the other people on the tour paid and I was charged a 25% premium. I told the hotel for that premium, they could take the payment in credit card. Not a big big deal. Just unpleasant.

Wow, this place is truly magical. We really enjoyed every single moment of our journey here. We actually stayed at this resort for 4 nights and wanted to stay longer. Staff were always super helpful, kind and very polite from the very beginning. The food and drinks here are amazing. The view from our room was super beautiful. Do not hesitate to book at this resort. You won’t regret it at all. It’s completely worth it.

Spent two nights here after returning from an island hopping tour in El Nido. Large clean rooms with strong aircon, a reasonably sized bathroom, and good bed. Located in a barangay away from downtown, there isn't much in the area other than sari sari stores and occasional street food vendors. Water cooler outside for drinking water, but the pool and bakery were both closed for our stay. Airport shuttle was quite expensive at 500 pesos for two persons.

This place is obviously still struggling from the effects of the Covid lockdowns. The staff is the best part of this place. The air conditioner is undersized & has a daylight gap all around it. The room refrigerator is worthless because its electric circuit shuts down when you leave the room. Who wants to come back from a trip & grab a warm drink from the ref? Breakfast buffet is pretty slim. They post signage asking you to conserve water, but they don't even include water saving faucets or shower heads. And then there were the bugs. If I had known that they are offering 'Hourly Rates' I would have avoided this place.