Servatur Montebello

Currently staying here for 5 nights. I have mobility issues and am fully aware of the area and the challenges it can pose in Puerto Rico, but this hotel is great. They gave me a room by the lift, pretty much everywhere is accessible without using steps apart from the toilet at the bar where 5-6 steps with a rail need to be navigated. As said, there are two lifts... Floors 1-5 and other lift is floors 5-9, reception is on floor 9. They also have a carpark which is a must for me due to my mobility issues, as I always hire a car. The carpark is accessable with your room key and again is easily accessable from floor 2. All the staff are friendly and the food at the bar and restaurant are very good and very reasonably priced. The rooms are very clean and tidy, don't feel dated and with a walk in shower. Already booked to come back in April and am sure I will be back here a few times a year moving forward.

When you go to Puerto Rico you know it’s a canyon so expect to spend time walking on hilly terrain and take good trainers for all the hills . The good thing we found about Montebello is there are access gates and different levels of the apartments this really cuts out some serious up hill walking . The room was equipped with everything we needed for our stay and the very generous sun terraces/balcony’s are excellent for more private sunbathing if desired, but please note there is NO air conditioning this was a challenge for us as it was so hot, fans can be supplied if required at a small daily charge. The pool area(with free sun loungers) and bar which are spotlessly clean are lovely, the drinks and food were reasonably priced. The on site mini market was great for getting essential items without carrying them from the main centre. All the staff were super friendly and helpful . The apartments are only about a 5 min walk to the main shopping centre . Lots of bars and restaurants . We really enjoyed the Mogan centre which is the new shopping centre with every shop you can think of and excellent restaurants, The Tipsy Bee gastro bar has amazing food I would recommend the Ribs and homemade wedges . The main bus stop is a 5 min walk where we got the bus to Puerto de Mogan (Little Venice) which is a stunning place to visit . We would recommend the Montebello to anyone looking for a clean place handy to the shops. Please keep in mind the air conditioning as we stayed in Nov/Dec it wasn’t too bad but would be very challenging in peak summertime .

Currently stayin at the montebello, rooms are big and spotless, beds are comfy, balcony is huge with a table and chairs and sunbeds beautiful view from the balcony, pool area is spotless the bar at the pool is reasonably prised and the staff are friendly foods cheap too, would definetly book here again

On arrival at the hotel, there was a warm welcome at reception. Got to our apartment and was blown away with the size of the balcony, table, chairs and 2 sunloungers, everything we needed to relax. The next day our shower flooded the bathroom, spoke to reception and in the 30 minutes we had been away to get some shopping it was fixed and towels replenished as we needed them to mop the floor. Was down hill to the commercial centre, so we taxied back after dinner, only 4-5 euros. We had sun on our balcony from first thing in the morning until it went over, so it was perfect for sunbathing all day. The cleaners were lovely and the apartment was kept spotlessly clean. The on site shop was great and prices were very reasonable. On our last day we used the pool bar for lunch before our pick up, food was lovely and so was the service. This hotel ticked all the boxes for a relaxing holiday, we have already booked to go back next year.