Apartamentos Portonovo

Just back from another great stay at Porto-Novo Apartments. Facilities this year have much improved again with the reopening of the pool/garden access. Very clean apartments in excellent location. Staff are really friendly and helpful with particular mention to Caroline on Reception who went above and beyond to ensure we had the apartment we had requested and to help me pre-book to return next year. Thank you.

The good Firstly Caroline on reception was a superstar, really helped when my case went missing and was a pleasure to talk to. All the staff were very kind and helpful. Room was great, clean and tidy and had everything we needed including to view and all day sun. Balcony was large which was great for evening meals. The bad Could do with a lick of paint but nothing major. Room service was a bit non existent but clean when done, our shower kept flooding regardless of where we pointed the shower! Power shorted out and an electrician came a week later on our last day. Lol We were told we could have a late check out and planned our last day only to be told we couldn't have one and had to be out by 12. We were told we could use a shower but had to pay 10 euros each for a towel so we said we had our own towels. Were then told it's 10 euros for the key to use the shower? Conclusion We loved it here and would stay again, great hub for local beaches and far enough away from the louder areas. Just needs a bit of tlc but it was very acceptable accommodation.

I am at the moment i am here right now and not happy with this apartment, the back door lock is broken and no light some of room also the cooker hood light not working and at the balcony I feel not safe with cable lay round and not been fit and not happy I pay this hotel self catering so expensive

A beautiful apartment with amazing staff from receptionists to cleaners. Nothing is to much trouble for the staff. Amazing view of the marina. Fully recommended. We had a problem with losing the key to our safe but within hours it was sorted although in this day and age you'd expect them to have a spare master key but hey it was our fault entirely.

Came away with my 11 year old daughter, came down to the pool and she was playing splashing and using inflatables, we were then told by the hotel she couldn’t splash, jump in or use inflatables no where in the booking did the hotel say adult only this is what kids like to do on holiday so I’m unsure why you can’t do this. The rooms have no aircon you can buy a fan for the room but I wouldn’t bother as it doesn’t do anything. The pool is very dirty in the week I was there I only seen it being cleaned once. The beds are very hard and the pillows well you maise well not bother. Sun beds are always free but I think that is because the fun police come round the pool so people go down to the beach. The Indian restaurant on the side of the hotel is fantastic the staff in the day and at night are so friendly and can’t do enough for you. If you want a family holiday I wouldn’t recommend at all.

Fantastic views (stayed in apartment 134. A little dated but did.nt spoil the holiday. Towels were changed twice when we were there not counting the ones when we arrived. Bed changed after 3 days. Staff very friendly . Pool fab plenty of beds ( you had to pass through resturante to get to it. But did.nt bother me. Beach round the corner and Spar ten minutes walk plenty bars and restaurants round the doors but we walked up to the Galleries to the shopping centre .. loads of entertainment there. All in all fab holiday. And like I say a bit dated but did.nt spend that long in apartment. Ps no aircon. ...