Manuel M. Dieguez 171, Zona Romántica, Emiliano Zapata, Puerto Vallarta, Jalisco, 48380, Mexico
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Located in Puerto Vallarta (Romantic Zone), Casa Dona Susana is steps from Playa de los Muertos and a 1-minute drive from Bay of Banderas. This beach hotel is 4.6 mi (7.3 km) from Cruise Ship Terminal and 1.4 mi (2.3 km) from Malecon.Show More
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Amenities
Sunbathing area
Outdoor swimming pool
24-hour front desk
Restaurant
Wi-Fi in public areasFree
Rooftop pool
Wedding service
Tour and ticket booking service
All Amenities
Property Description
Located in Puerto Vallarta (Romantic Zone), Casa Dona Susana is steps from Playa de los Muertos and a 1-minute drive from Bay of Banderas. This beach hotel is 4.6 mi (7.3 km) from Cruise Ship Terminal and 1.4 mi (2.3 km) from Malecon.
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4.2/5
Very Good
Cleanliness4.2
Amenities4.2
Location4.2
Service4.2
All 103 Reviews
Surroundings
Airport: Gustavo Diaz Ordaz International Airport
(15.9 km)
Landmarks: Lazaro Cardenas Park
(120m)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
Standard King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cable channels
Room Details
Check Availability
Guest Reviews
4.2/5
Very Good
103 reviews
Verified Reviews
Cleanliness4.2
Amenities4.2
Location4.2
Service4.2
Average for similar properties in Puerto Vallarta
Most Mentioned
AI Summary
Conveniently located in Old Town with easy access to amenities. Guests praise comfortable beds but note one room's mildew odor. The friendly staff provides excellent service.
Guest User
December 1, 2024
Easy access boutique hotel with rustic charm; central location with connection to primary resort amenities. I have stayed here on many visits, will continue to do so and recommend to others.
Guest User
February 28, 2024
Hotel is in great location and although a bit old, was clean and well kept up. Angeles at the reception was extremely kind and helpful, getting me into my room in advance of check in time and upgrading me to a bigger room! Rooftop pool is nice but was nice to use pool and beach chairs at larger sister resort across the street.
Andrew Gon
June 24, 2022
I thought it was a good hotel, the location is perfect even though they should only say that the restaurant is in another hotel, but everything was wonderful.
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Services & Amenities
Most popular business facilities
Sunbathing area
Outdoor swimming pool
24-hour front desk
Restaurant
Wi-Fi in public areas
Free
Outdoor swimming pool
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Parking
Parking
Business Services
Wedding service
Front Desk Services
Tour and ticket booking service
Concierge service
24-hour front desk
Languages Spoken
English
Spanish
Food & Drink
Room service
Public Areas
Elevator
No smoking in public areas
Garden
Health & Wellness
Sunbathing area
Safety & Security
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 21 years old.
Paying at the Hotel
Property Description
Renovated: 2023
Number of Rooms: 20
Located in Puerto Vallarta (Romantic Zone), Casa Dona Susana is steps from Playa de los Muertos and a 1-minute drive from Bay of Banderas. This beach hotel is 4.6 mi (7.3 km) from Cruise Ship Terminal and 1.4 mi (2.3 km) from Malecon.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.
Featured amenities include a 24-hour front desk, multilingual staff, and ATM/banking services. Limited parking is available onsite.
Make yourself at home in one of the 42 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at Casa Doña Susana?
The check-in time at Casa Doña Susana is 15:00 and the check-out time is 12:00.
Does Casa Doña Susana have a swimming pool?
Yes, Casa Doña Susana has a pool.
Are pets allowed at Casa Doña Susana?
No, pets are not allowed at Casa Doña Susana.
How much does it cost to stay at Casa Doña Susana?
Prices at Casa Doña Susana are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
How to get from the closest airport to Casa Doña Susana?
The closest airport is Gustavo Diaz Ordaz International Airport, and it is about 38 mins from hotel by car (15.9 km).
What is the cancellation policy for Casa Doña Susana?
The cancellation policy for Casa Doña Susana varies depending on the type of room and booking conditions.