Family-friendly Hotels in Puerto Varas

Our pre-trip stay with Earth River Expeditions at the Cumbres Puerto Varas Hotel was exceptional, complete with a luxurious spa and a cozy lobby fireplace, providing the perfect setting to unwind after long international travel and before our adventure. The attentive hotel staff ensured our comfort, seamlessly handling our logistics, including luggage storage for a lighter travel to the river. The views from the rooms were incredible and the lobby and dining room were well-staffed. Everyone there seemed devoted to making our stay special. It was the perfect place to begin and end our Futaleufu whitewater rafting trip adventure.

My stay was replete with issues. The volume of my TV did not work. The electric outlets in my room did not work. When the housekeepers cleaned the room each day, they never left towels. So I had to call reception two days in a row to request them, the phone ringing off the hook because the reception staff don’t pick up if they are talking to a guest in front of them. Reception needs more staffing. Some of the employees ant reception were rude and argued with me about certain things. Unacceptable— need better customer service training. Only staff member who was remotely professional was Jose Alfredo who helped me change rooms. I would never stay here again.

The hotel service is very good, everyone is very friendly. The hotel is very clean, with good heating and beautiful common areas. Excellent location, central and with a good view. You can reach all tourist areas easily. I highly recommend the breakfasts in the morning, they are very good and varied.

Best place I have ever been! I had the chance to ENJOY the beautiful views this hotel offered of the volcano’s horizon. I don’t know how many pictures I took from them and I was very happy to have 2 clear and sunny days, because the views were spectacular. Service was very nice and rooms had a designed that looks very natural but the walls in the hotel… OMG! I loved that they were painted in a clear natural color and many of them had verses of poems written by Chilean authors. Definitely the best place I’ve ever been, as I’m a romantic in my choices for places 😄

Hotel was well very comfortable and located 400 metres uphill from the main street. Large room with King size bed large windows overlooking town. Hot and cold buffet was included for breakfast from 7 till 11 am bar and dining food service until 11 pm. Very friendly staff. No coffee/tea facilities in room but hot water or tea and coffe available from bar on ground floor.

This hotel was a downer! The location was fine, that was the only positive. Despite the listing on Radisson and RocketMiles saying so, there was no restaurant. No bar. No room service. No business center. The pictures clearly don’t show that this is an old hotel. Stained carpets and smoky hallways abound. The staff at the front desk seemed way too interested in their mobile phones than in guest service! Check in was 3:00pm, which was fine, but there was clearly no early check in. We had lunch, came back at 2:50 and were again told NO. Then 10 minutes later, our room was ready. We asked the housekeeper when we saw her and she said the room was ready a few hours ago! We were assigned room 412. We went to the fourth floor and the rooms were 400-411. No such room after searching and searching. When we went back downstairs to inquire, he matter-of-factly said: “Oh, 412 is on the third floor and up the stairs in the back”. Wow! Intuitive and would have been nice to know. We had to “book” our breakfast time even though it was a buffet. We arrived at 7:30 and the tables were not even set. It is unclear why we had to schedule. Overall a disappointing stay.

Located in Puerto Varas' city centre, Hotel Puelche offers accommodation in a hotel with mountain-style decoration, a spa, and a restaurant. Free WiFi access is available in public areas, while rooms feature a free wired connection. Guests are served a complimentary breakfast daily. All rooms are spacious and decorated with a fine mix of wood, combined in a modern interior. They include a private bathroom, a TV and a minibar. Hotel Puelche also offers massage services for total relaxation. Additionally, at Hotel Puelche guests can plan excursions and activities in the surroundings for an extra fee. These excursions include tours to Peulla, Frutillar and the Teatro del Lago, Osorno volcano and Petrohué, Chiloé, and the Andean crossing. Hotel Puelche is located 30 km from the El Tepual Airport in Puerto Montt. Llanquihue Lake is within walking distance.

With a stay at Hotel AWA in Puerto Varas, you'll be 1.3 mi (2.2 km) from Lake Llanquihue and 15.9 mi (25.6 km) from Petrohue Falls. This beach hotel is 18.7 mi (30.2 km) from Vicente Perez Rosales National Park and 18.8 mi (30.3 km) from Osorno Volcano Peak.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 indoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:30 AM to 10 AM.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Puerto Varas? This hotel has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 16 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.