Guest User
December 23, 2024
Choosing this hotel was one of the worst decisions of my life. The promised mountain view was nothing but a glimpse through pigeon nets and buildings obstructing the scenery. The balcony and chairs were so dusty and filthy that sitting outside was not an option—not that anyone would want to, given the uninspiring view of other buildings. The staff was shockingly rude and unprofessional. To make matters worse, they insisted on cash payments for food and other services. When I ordered 3 cups of tea, they sent 6 and charged for all of them. Their excuse? Extra orders cannot be returned. The hotel's location is terrible—far from the main market, making accessibility a challenge. In hindsight, staying at a place like Hotel Sarovar, located conveniently in the main market, would have been a far better choice. My family and I deeply regretted staying here. I wouldn’t recommend this hotel to anyone. Don’t trust the so-called value stays. This hotel doesn’t even deserve a 1-star rating, given the awful service and unprofessional staff.