Résidence Odalys Chalets Puy St Vincent

Went to PSV with Snowbizz last year staying at Sun Vallee. Honestly just pay more money and go with a high standard kid focused ski company. No idea how they win award after award, the resort is dire, the restaurants are awful all serving the same food, the boulangerie and bakers are shelves in a Spa mini mart. No chemist & the cinema was closed. Kids entertainment is basically childcare, it's in a room in the apartment building and only a baby would find it 'entertaining'. Skiing is good, lessons for kids also good, I can't say anything negative about the snow side other than a week is more than enough with the limited choices of pistes. The resort isn't what I would call a family resort, there was very loud music pumping until 2/3am from the pub below the apartments, lots of all male groups wandering around late night and we actually had to step over frozen pools of vomit on more than one occasion. Accomodation was disgusting. Unclean, thick dust in many areas, filthy bedding and mattresses (blood stained!!!) old rotten carpets under kids beds and the entrance to the block was unlocked all night. Snowbizz gave us a refund so not complaining about customer service but the product sold on recommendations, awards, Mumsnet reviews and glitzy website was not the reality. By all means go if you want a cheap ski holiday but you get less than what you pay for, my view is save for longer & go somewhere else. It really was like Guatanemo Bay on ice, never again.