Guest User
August 24, 2024
I booked this place because of its high score, but I don't know where it got that score.
We stayed for two days. On the first day, I brought my child in, but they didn't provide slippers and toothbrushes for the child. The toiletries box in the bathroom was empty, and there were no toothbrushes or combs for adults. I called to get them. The next morning, I went up and down to talk to three people at the front desk about extending my room, but they didn't understand. Finally, I took my things and went downstairs to go out to play, and they told me that I had to change rooms. We had to go upstairs to pack our luggage and change rooms (which wasted time. We should have told them earlier that we wanted to change rooms). We moved to a room that hadn't been cleaned yet. There was a pungent and unpleasant smell when we entered the room. I asked why it smelled so bad, and the front desk said, "It will be fine after cleaning." So we put our luggage away and went out. Later, the front desk called to inform us that it had been cleaned. When we went back, we saw a pair of boy's underwear hanging in the bathroom, and a circle of yellow on the toilet, I didn't know if it was feces or urine, it was very disgusting, so we called the aunt to come and clean it. . Until after eleven o'clock in the middle of the night, two men were still loudly live-streaming or recording videos in the corridor outside, and no one cared. After midnight, I don't know whether they started taking a shower next door or upstairs, but the noise was so loud when the water started! There were also loud voices talking, and the most terrible thing was the smell in the room which was always there, very unpleasant, and made me feel uncomfortable and unable to sleep well all night. Other things were ok, but having to stay in the room all the time, the smell was unbearable. The above is a true description. The 4.8 points can only be given to the service attitude, which is indeed very good, but the others. . Why
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