Guest User
April 16, 2024
Due to the poor experience during this business trip, I checked out one day early and chose another hotel. Before checking in, I repeatedly checked with the front desk to ask for a quiet room because I had difficulty falling asleep. When I checked in at this hotel, the air conditioning equipment was old and noisy. When the air conditioning was turned off, the outdoor electric car kept alarming all night; secondly, the temperature of the hotel's hot water equipment was extremely unstable and did not meet the corresponding brand standards of the brand. Finally, the real result of the whole thing: I reported the real situation of the store to Jinjiang Group at 11 o'clock in the morning. Until now at 3 o'clock, no hotel staff has tried to communicate with me to solve the problem; Finally, thank you again for the professional customer service efforts of the Ctrip staff
Original TextTranslation provided by Google