Guest User
June 11, 2023
I have been traveling for many years and have always been very considerate of the service industry. This time I couldn't bear it. I dared to charge more than 1,000 yuan for the room rate. It was not worthy of the services and facilities of more than 1,000 yuan. It was almost ten o'clock in the evening when I arrived at the hotel. I had booked a mountain view online. I got a single room with a big bed. When I got to the room, I found that it was a kid's room. There was no sofa, no TV, and no place to sit. It was just a big bed and a slide. It was completely different from the booking picture. After I asked to change the room, I changed to the room in the third picture. It is said that the room is 1580, so there will be no increase in price. Compared with the pictures on the Internet, I still feel that it is wrong. It is the same as the room 880. I went to the front desk and asked to contact the store manager. When the store manager came, I was already ready to evacuate. I didn’t want it in front of the room. It’s time to defend rights and make complaints. When the store manager came, he reluctantly accepted the explanation and didn’t want to argue anymore. He just felt it was not worth it. When I slept at night, there were still people singing karaoke in an unknown room. It was very noisy! Breakfast ended at 10:30. After 9 o'clock, there was nothing to eat, and no one added anything. The coffee machine was placed at the bar, and no one served it. Clean and unclean tableware was put together. I took a few bites and left. , there are a lot of complaints, I just want the service industry to be able to match their prices!
Original TextTranslation provided by Google