Guest User
March 1, 2024
Environment: Nice environment, hot spring is OK.
Hygiene: Because of the weather, I paid 100 more to upgrade to a family room. The bathroom smelled of urine, and the toilet would backflow, which was very smelly, but I didn't dare to ask the front desk to deal with it.
Facilities: There are two air conditioners in the room, one of which is broken... I called the front desk and said, "Did you not turn it to the highest temperature?" Later, when she arrived, she said she felt very warm as soon as she entered the room. She must be warm because she was wearing so many clothes... In this kind of weather, don't think that people have never stayed in a hotel and turned on the heating. Normal heating can be worn in the room with a short-sleeved shirt... The front desk feels warm, so it's warm...😅 It's cold to wear a sweater on the first floor... I had no choice but to sleep in the attic.
Service: As soon as I entered the room, I asked the front desk to help me get disposable slippers. She said she would ask the aunt to give it to us. Okay, we will wait. As a result, she didn't come after waiting for more than 10 minutes, so I went to the front desk to get it myself. It was almost more than an hour after I woke up that the aunt brought the slippers😅 It's very funny. Only two bottles of water are provided, and you can buy them yourself later.
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