Guest User
January 23, 2025
I read the reviews saying that breakfast was free, so I talked to the front desk and they said it was no longer free. If they wanted a membership card for three adults and one child like us, we would have to get one for over 200 yuan. Without the card, it would be 49 per person. Ok, I accepted it, since we didn't order a package with breakfast. But your hygiene is so disgusting because I asked you if you wanted breakfast? First, there was a blood stain on the bed sheet in the first room, and then in the second room, there was a naked hair on the quilt cover. It wasn't a hair, it was a fur! ! ! Curly hair! ! ! The waiter was very brave and picked it up directly with his hands. I didn't have time to take a picture. The third room was still dirty, and the floor looked like it had been newly renovated and had never been cleaned. I was really tired that day, and the quilt smelled of sweat when I slept, oh my god. I remember Atour was pretty good before? Are you quitting now? I never heard the hotel’s apology during the whole process? Even if you have to make me change three rooms, at least give me two bottles of water! I really... have never had such a bad experience. We booked two rooms, and my mother's room was so stinky from the sweat on the quilt that she couldn't sleep all night.
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