Guest User
March 5, 2023
According to the recommendation of netizens, it is said to be more convenient, which is true. But here comes the point. I checked in at around 3 or 4 o'clock. I don't know if the front desk has been trained... I have stayed in so many hotels, and this is the first time I have encountered a front desk that can check in so slowly when there are no other guests in line, and there is no "wait a moment". After checking in the room card, I was given a card that cannot open the door. I asked if I could change it, but the front desk refused. I went downstairs and came back. The room card could not open the door again. This happened three times. I booked more than a week in advance and called the front desk to confirm whether there was a sofa in the room. The front desk said yes. As a result, there was no sofa in the room... The room attendant was the same when I asked him to deliver something. He knocked on the door without saying a word and left the things. The towels were also rotten, and the toilet was smelly. Except for the lack of professionalism of the front desk who checked in, the front desks of the other two shifts were all OK. You can leave your things at the front desk, and they are also placed on the ground 😂. I can only say that if you don't run into that front desk, you will feel okay when you check in. Don't ask for anything, the experience is OK. If you have higher requirements, stay in other chains...
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