Seattle Smart Hotel (Qionghai High speed Railway Station Store)

The hotel is located in the city center, clean and tidy. The central air conditioning is super fast in summer and cools down. There is a large screen projection, which is great for watching movies and TV series. There are 500 restaurants around, local specialties in the grain street, afternoon tea, snacks, etc. Ming Supermarket, etc. It has convenient transportation and a superior geographical location. You can walk to the Global Spring Shopping Plaza Commercial Center for shopping. The waiters are very enthusiastic and thoughtful.

After the overall experience, I feel like the leeks have been harvested during the Spring Festival, but since then this hotel has also become my blacklist. It completely fails to meet the basic accommodation requirements. For details, you can see the pictures below. Advantages: The room is large, and the overall appearance is very comfortable, and the decoration style is also very simple; the hotel's location is great, you can reach almost the surrounding business district in 5 minutes on foot, so you don't need to take a taxi. The shortcomings can also be understood as the reasons why I will not stay again: 1. The layout and decoration style of the lobby is very strange. Putting aside the original bear decorations on one side, the front desk has a bare design. As for this Spring Festival, there is no decoration with a Spring Festival atmosphere at all, which is a big failure. 2. The slippers and cotton slippers in the room were useless. I couldn’t stand on the slippers because they were so dirty. They were sticky and the soles were worn flat. For those who didn’t know better, I thought they were bought from the second-hand market. The disposable cotton slippers were so horrible. Once there is a little water stain in the room, it will definitely cause the dog to chew on the grass accidentally. Of course, it is also clear that this kind of cotton mop cannot be worn in the bathroom, but who can guarantee that the water in the bathroom will not be brought into the room? 3. Linen is old and dirty. So I had to go to Miniso to buy disposable ones. It’s hard to imagine that they are sterilized and can be used on the skin? 4. There was an inexplicable water stain on the ceiling of the room. I don’t know if it was a leak or a decoration problem, which particularly affected the stay experience. 5. The water pipe in the shower room leaks, and the water pressure is unstable. When the water in the washbasin is turned on, the water in the shower room becomes significantly smaller and cannot be used together. 6. The sheets on the bed had inexplicable stains. It is difficult to imagine the basic hygiene problems of this room. I found that it was opened in 2012, only a year ago. With so many engineering and service problems, either everyone invested too much money, or the management fished in troubled waters. It is hard to imagine that this hotel will be destroyed in the near future. It closed soon. Investors and management teams should take a closer look at hotel management knowledge, prioritize room service first, retain old customers and first-time experience customers, and then do so-called front office services including sales and marketing. We put the most basic customer experience first and harvested this wave during the Spring Festival. However, in the future, customers like me will not be able to choose this hotel again. It completely fails to meet the basic check-in requirements and hotels or hotels with the same cost-effectiveness. , plus the disposable sheets and quilt covers I bought at my own expense, I can definitely stay in a better hotel. I hope you will think deeply.