Urba Hotel

I booked a parent-child room. I have never seen a room type that is not an extra bed but has an extra bed. It is also different from the pictures shown on the Internet. There is no one room and one living room. I even suspect that the room has one. The sealed small door was the original hall of the room, but it may be used for other purposes now. After reporting it to the front desk, there was no explanation and they simply said that they would change my room. I didn't find it troublesome and didn't change my room. There was even hair on the cot. This is the first time I have seen such outrageous hygiene. I went to wash my hands before checking in and found that the entire bathroom looked dirty and old. There were stains on the floor and sink that could be treated but were not treated. I don't know if it's too old or what. The toilet flushing is also very difficult to use. There is no wifi connection reminder when you check in. You have to check it before you can give the wifi password. There are also words about Diamond Hotel's supplies in the hotel to confuse the public. I didn’t have breakfast so I won’t comment. What can I say about the service? It has no memorable points, neither friendly nor professional. The check-in process ended with the room card being handed to me. I hope it will be helpful to improve the quality of the hotel and friends who are about to stay.

Is the front desk used to upgrading rooms under any circumstances? As for the so-called upgraded guest room, the air conditioner did not cool down when I checked in, the phone could not be connected, and there was a power outage. I even said that the main unit on the roof was broken, and the central air conditioner repeatedly asked the engineering department to come to the room to see if it was working. It took four or five hours to repair. At my request, I changed rooms and was told to upgrade to a suite. Let me show you the environment of the suite. I won't go into details about the control switch in front of the bed that doesn't work at all.

Since the hotel has "West Street" and "Wanda Plaza" in its name, I mistakenly thought it was close to Wanda Plaza and West Street. In fact, it is 1.7 kilometers away from Wanda and far away from West Street. The hotel's sanitary conditions are poor, the carpet smells musty, and the windows have long-lasting dust stains. The hotel is operated using wine rooms from the original Diamond Hotel. Only the girl at the front desk can maintain a little service. Remember not to be misled by the name!

Extremely bad! The hotel facilities are very old and cockroaches are rampant... It doesn't look like a newly renovated hotel at all. I endured it for one night and decisively moved out the next day. I really don’t recommend it!

有一説一，酒店位置出行算方便，步行幾分鐘有公交車直達開元寺，房間衞生還算乾淨。前台服務員態度友善，服務意識強，主動詢問客人對房間有何意見，早餐品種不多但能吃飽。房間燈光較暗，最差的是洗澡水温不穩定，時冷時熱，雖有工程人員來看過但未能解決問題。泉州會再去，但就不再選擇住這裏了。

春節房源緊張，看酒店介紹和開始的幾個點評定了房間，一晚的房費堪比五星豪華酒店的價格。一進酒店大堂，明明就是一個快捷酒店！接下來我的體驗就是實話實説了：酒店位置一般，去知名景點都需要坐車。和一個酒樓在同一幢樓裏，人員混雜，高峯時段等電梯要好久。房間面積比較大，但是空盪盪，除了床和放茶具的小矮櫃外，衹有一張小圓桌和兩把椅子，行李全都衹能放在地板上。硬件陳舊，第一晚完全不能上網。相比較而言，服務還算不錯，服務態度好，反應速度較快。總之，雖然理解春節期間房價高，但性價比實在太差，下次再也不會來了。