3-Star Hotels in Quebec City

Very friendly and fast service at check in and out with good valet service , but room floors was not very clean and was missing couch , maid said that their were Renovations on this flour , bathroom was old and floors also but beds were comfy and clean beautiful view and nice restaurant in the hall and personnel were very nice and helpful.

It was a short stay to visit Quebec City during the holiday week, and we had a good experience. The hotel staff were very attentive, and I was delighted that they upgraded our room and had free breakfast for two during our entire stay. Service was fast and they answered some of our questions related to commuting. The location is great as it is in the street filled with restaurants, convenience stores, and pharmacies. Will choose this location again when we come back to Quebec.

We stayed a few nights here while exploring Q.C. The location is very good. Sitting on the edge of the old town, it was close to all the main attractions, but without the noise. It's also convenient for running or walking in the Plains of Abraham park. We had the breakfast once, but preferred to get a croissant or pastry from a bakery on the nearby main street. The staff were great - all extremely friendly and helpful, asking about our day or if we slept well, or offering to make a restaurant booking. The suggestions for restaurants that we tried were good. The room was comfortable, the bathroom functional, although the sink was not in the bathroom but in the bedroom. This could be inconvenient if one person sleeping while the other person needs the bright lights above the sink. There was a room safe which was a good size - bigger than some we have seen. Hot water for tea was always available. Parking was a 3 minute walk away, with a loading / unloading area immediately in front of the hotel. The hotel is part of a free bus pass scheme if you are staying three nights or longer.

Upon arriving in our room on the ground floor, we found it to be quite hot. However, we thought that maybe the A/C had been turned off, so we turned it on and hoped that it would cool off. We set off to explore a bit. On our return, the room seemed even hotter, and we had a night of very little sleep due to extreme heat. The air conditioning was letting out a tiny bit of cool air that could only be felt by lying on one side of one of the beds. In the morning, we contacted the off site staff, and said that the air conditioning appeared to not be working properly, and stated that we had experienced an awful night of no sleep. We asked if they could at least find a fan, and have somebody look at the unit. We were told that they would look for a fan. By late afternoon, my son, walked back to the hotel for a nap, and the room was unbearable. There was no fan delivered. When the rest of us returned, we were shocked with the heat,and literally sat with cold cloths on our heads attempting to keep ourselves cool. We immediately tried to contact the off site staff again. Response was slow, and when we finally heard back, we were told that they couldn’t find a fan. My husband said that there was no way that we could stay in the room with the temperature the way it was, and asked would they be able to move us. The lady we spoke to said she would call back in 5 minutes to either change rooms, or move us to one of their other properties. Great we thought. However, no phone call came, only a text to say that they couldn’t move us anywhere and that they could refund us but could be of no further help. Although we appreciated the refund, the hotel had all day to deal with this issue, but couldn’t even find a fan. This left us, on our vacation, spending time trying to relocate. Thank God we found somewhere, but we specifically chose the St. Pierre due to its location, and we are now considerably further away. I rate this hotel 2/10 for customer service. They were not quick to respond, and we felt they should have called us back and offered a personal apology rather than a terse text of “so sorry”. Would definitely not stay again

My family and I stayed here for our first night of a week long holiday in Quebec. From the moment we entered, we were disappointed. The staff at the front desk acknowledged us, only after prying themselves away from their cell phones. I noticed that the amount we were being charged was in excess of what we were originally quotes in an email, so I questioned the charge. The girls argued that prices are subject to change so I asked for a manager. The manager came and explained that the girls were new hires and granted us the price we were originally quoted, but upon an attempt to reverse the charge on my credit card, rang the charge in 2 more times, so I now had 3 charges on my credit card totalling about $1200. The manager said I would need to call my bank. I called my bank who advised that until the transaction is posted, there was nothing they could do and the hotel would need to deal with it first. The hotel manager then said by midnight everything should be cleared off the card. This didn't end up being the case. To make a long story short, 7 days, various excuses by hotel management and several angry phone calls later, the charges were removed from my card. We ended up getting the night stay free of charge for all of the aggravation their error caused. The second issue that we had with this hotel, is while it is central to many tourist attractions, they advertise that the hotel is pet friendly, however, the hotel is located in the middle of a street where there is no place for dogs to go to the washroom without walking a distance. We would never recommend this hotel to anyone, as there are many other options in the area with basic rooms like we had that care about their customers' satisfaction.

The guy at the front desk was very welcoming and the check-in process was very smooth. The hotel is in a great location, facing the Fontana Castle, and very close to the Notre Dame Church and the Trinity Church. The room was small but clean, and I was very satisfied with the stay

Transportation: just opposite the castle, the first floor is the tourist service center, super convenient Environment: The room is very clean, spacious and comfortable! Other guests are very quiet and live very comfortable. Service: Although the staff should be French-speaking, English communication is no problem and the attitude is particularly good.

I like it. It's really retro. The street below is full of net red restaurants. The facilities are old but clean! Service: It is very convenient to have a password to check in. Environment: It’s a bit bad to park if you drive by yourself, but it’s OK to park on the side of the road.

An impressive stay. This is a converted abbey hotel, very quiet and likes this atmosphere (and the nuns work here). Breakfast is healthy and vegetarian, orange juice is freshly squeezed. I bought a homemade sandwich salad for dinner and it was delicious. I also bought herbal tea, soap and canvas bag from Boutique. Such a quiet environment, I really want to stay a few more days, but the journey time is limited.

The Les Lofts de Buade - PAR les Lofts Vieux-Québec is an ideal spot for travelers wanting to discover the city. The Les Lofts de Buade - PAR les Lofts Vieux-Québec offers a pleasant stay in Quebec City for those traveling for business or leisure.With Gare Du Palais just 900m away and Québec City Jean Lesage International Airport only 16km away, transportation is very convenient. There is no shortage of things to see in the area, with the Quartier Petit Champlain, Basse-Ville and Hôtel du Parlement du Quebec all nearby.At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.