Hot spring Hotels in Queenstown

I stayed in a King Mountain View room, and while the room felt small it was made up for the fact it was new, modern, well designed and comfortable. The open plan entrance and lobby area felt welcoming. The buffet breakfast included in the room rate was essential and super convenient to fuel up before heading up to the mountain early every morning. And happy hour in the lobby in the evenings 5-7pm. It is 5 minute downhill walk to the start of town and a 9 minute walk to the NZ Ski bus. On the way back to the hotel there is one block of steep hill to walk up but it is only a two minute section. Even though it was only a short walk into town, after a full day on the snow, travelling back and fourth to the mountain, it was hard to get the energy up to walk into town for dinner each night, being cold and tired. I caught the bus from the airport to the hotel which was super easy and a quick 20 minute ride. The airport bus stop is right outside the terminal. I bought a Bee card on the bus for $5 and the trip was only $1 for adults and 0.75c for children. The bus stopped at Blue Peaks directly across the road from the hotel. And the return bus trip to airport was just as simple. Overall a great stay, with new modern facilities, a fairly central location and friendly staff.

The room is comfortable and clean. The pillows on the bed are soft and hard. The bathroom has no odor. Overall, it is not bad. The highlight is the view outside the window. The most impressive thing is the big tree at the door. There is a bus stop at the door, which goes directly to the airport for $10 per person. My English level is limited, but I can communicate with the front desk. The attitude is very good, except that I can't understand it very well. The next morning, I ate breakfast at my own expense. It was $35 per person. It was not worth it, but everything else was good.

We booked a room with two single beds and yet they provided us with a King size bed upon arrival. We expressed our concern to the reception and they said there is no guarantee for the room type booked especially during peak season, and they even said it is a common situation in New Zealand, which I personally haven’t encountered in other 4 hotels during my stay. I ended up paying extra for an extra bed so that my frd and I can sleep separately. The customer service from trip.com provided assistance instantly when we expressed our concern to them and they agreed to compensate the extra that I paid. Apart from that, the hotel is clearly understaffed as there were times that there is no one at the reception and I didn’t think the staff were very attentive and helpful either. Also, there were not enough parking space in there car park so we were forced to park outside the hotel as directed by the staff but then the staff called our room at 6:30 the next morning telling us to park our car back into the garage as people started leaving. All things aside, the location of the hotel is great as it is beside the lake and is close to the city centre. To conclude, I wouldn’t recommend this hotel to others.

Brilliant views over the lake and very peaceful. Our room was missing an iron but the staff went out of their way to find me one which I really appreciated. It was very useful to have a washing machine and tumble dryer on site. There's no issue with accessibility if you are fit and able but not all rooms will be suitable for those who have mobility issues. Well stocked kitchen with everything we needed and a 30 minute walk into Queenstown which suited us really well.

1. Location: It's convenient and great if you don't have a car as it's only 10 mins away from the city centre. There is a bus stop to go to the airport and city just next to the hotel. There's the Queenstown Trail track just down the road if you wish to have a pleasant walk along the lake. 2. Service: The guy who did our check-in did it like he was repeating a song that he was fed up with singing. Good for those in a hurry who like express check-in with 0 personalization or care but that was NOT a 5* check-in. 3. Room: Booked a standard room on Luxury Escapes, but I don't think the hotel should be on this ”high standard” booking platform. Our room was on the ground floor, so everybody could see us and our belongings. The room was old and small. We had very little room left being 2 people with 2 big luggages. One of the two glasses in the bathroom was still dirty from the previous guests. The blinds didn't work properly and we had to find tricks to close them so people wouldn't see us get changed or sleep! Your sleep might get disturbed if passersby are loud and drunk lol. The washing machine was literally just in front of our room door (a thin door) and woke us up super early one morning. The TV didn't work. Big lack of plugs outlets. Overall, if you're planning on spending the entire day outside and getting back to the room just for sleep then you're fine but don't expect anything fancy.

LyLo Queenstown locates at good location! There are many famous restaurants nearby there. You just take around 5 mins to go to Ferg family by walking. I think the kitchen is quite small because have users a lot but everything is clean, also bathroom.

Whilst this is an hotel that is rated as a luxury hotel there are a few features which don’t justify that title. The rooms are well appointed and very comfortable, and most have beautiful views of the lake. However there are a few things that are irritating. Being offered a coffee on arrival and then realise you have to pay for it, having to ask for enough tea and coffee every day, and always having to ask for more milk. The room service menu is very limited and not available when it says. We had to order an early breakfast which came in a carrier bag, with no milk or yogurt. Eating muesli dry is not fun! Apparently they had run out of yoghurt? I am sure when these minor details are ironed out the Rees would be truly classed as a luxury hotel.

A great experience for a female solo traveler. I Pros I shared a female dorm with three other women and had a great time getting to know those coming in and out. The shared bathroom was always clean (cleaned every day). The communal kitchen is large and well-organised. You can make use of condiments that get left behind. As it was still cold, there are always fires burning both in reception and the common room. It makes the atmosphere very cosy. The best service I got was from their information desk, which is located in the reception area. As I didn't have a credit card and businesses like Snowbiz in town don't accept cash, I was able to pay for ski passes and rental by making a booking at the service desk (they have a card machine and also accept cash). Cons This side of the hostel where my room was located, just experiences a lot of noise, as there are bars down below, despite the sliding door being sound-proof. Not all the reading lamps for each bed work and also need to be fixed. The shower leaked a lot of water, as the glass door doesn't properly close. Overall though, a great stay and value for money. You do save on accommodation, as QT is an expensive town to visit.

We are a family of three and we spent nine nights at the Crowne Plaza in Queenstown. The hotel staff are very friendly and helpful and the hotel is in a great location but these are the only positives. We had complimentary breakfast for nine days but didn't eat it once during our stay. We attempted breakfast but it was well below average. I can recommend the orange juice but we much preferred to go elsewhere for our morning coffee and a bite to eat. We also ate at the restaurant on the first night but that was enough for us. This was also below average and we never returned during the remaining eight nights. The hotel is very much a three star hotel standard. It's an ageing property with small rooms and very limited hotel amenities. The hotel isn't cheap and I would say that it doesn't represent good value for money. This is one of the worst IHG hotels that we have visited. We were actually looking forward to leave, which was a shame as Queenstown itself is stunning. We are now spending a few nights in the Hilton Hotel in Auckland before returning to Australia. In all honesty we all had a huge smile when we checked in to the Hilton and felt so relived to be back in the type of hotel that we are used to.