Hôtel Villa Marie Saint Tropez

Great customer service!

We had a lovely stay at Villa Marie in August. If you are looking for a peaceful, relaxing retreat, conveniently located between Saint-Tropez town & the beach clubs, then this is the perfect stay. The staff were all lovely, and the concierge merits a special mention, having been extremely helpful in securing us last minute bookings for dinners & beach clubs. The breakfast spread was fantastic, lots of choice with high quality, fresh & seasonal items as well as a la carte. We mostly ate out but the one lunch we did have by the pool was great. Would 100% recommend and hope to return next year.

I hadn’t been to Villa Marie in 20 years, but with my preferred hotel, Château de la Messardière, fully booked, I decided to give it another try. I booked a suite for €3,500 expecting a premium experience. Unfortunately, what I found was a hotel that hasn’t evolved in two decades. The decor is dated and tired, with no sign of renovation or modernisation since my last visit. For the price point, this is unacceptable. Service was consistently poor. Breakfast was chaotic every morning, with staff clearly overwhelmed and disorganised. More concerning, there was no hot water in the shower or taps for three full days, despite multiple complaints. A bathroom light was out, making it very dark, and it was never replaced. Even small details like empty Kleenex boxes were ignored and not replenished. The concierge was ineffective—we weren’t able to secure a single restaurant reservation through them and had to rely entirely on our own contacts. Villa Marie has potential, but it needs serious attention. Until it’s taken over and fully redone, it simply cannot justify the rates it charges.

All recommendations for this hotel. The food is delicious and the service is impeccable, especially during breakfast. Hygiene is at a high level, the rooms are clean, special praise and greetings to Florentina from Housekeeping, a very kind smiling lady who really brightens up the guest's day, as well as most of the hotel employees. Concierges are responsible for our good organization, during our stay , always on guest's service , punctual and accurate. We are gonna come next year! P.S. Many thanks to director of hotel, Franck Sciessere, he really made us feel at home.

My friend and I spent 6 nights at Villa Marie in July. I had heard good things about the hotel from so we were excited to try it. The property is pretty but was not for us. Check-in: Staff at reception were nice and check-in was relatively quick. Our room was not ready, so we had lunch at the restaurant while we waited. Staff: Aside from reception, we did not find the staff to be over friendly or helpful. If you wanted or needed anything, it was up to us to ask, and even then, it could take several requests before you got what you needed. In the 6 days we spent there, we were never approached by the manager or anyone who asked how our stay was going. Location: The hotel is 10-15 min from town and 10-20 minutes from most beaches and beach clubs. Many people like that it is close to nothing and therefore quiet, but for us we found it taxing to have to cab anytime we needed to leave. And speaking of quiet, you can hear a pin drop everywhere you go on property, from the pool to the gym to the restaurant. I have not seen people speak so little before on vacation. Spa/Gym: We didn’t visit the spa but we did use the gym each morning. They don’t have much equipment but it was just enough so we could make it work for us. Food: The food was overall disappointing and the menu at lunch and dinner is tiny and doesn’t change. We were there for 6 nights and we were bored of everything on the menu by day 2. If the food were amazing, we wouldn’t have minded eating the same things over and over, but it was average at best. Room: We had a suite with terrace that overlooked the restaurant (roof) and a bit of the sea. The room was fine but not large enough for me to consider it a suite. The furniture and rugs were old and needed to be cleaned, it all smelled a bit musty. Water: They give you 1 bottle on each side of your bed each night and that's it. All the other water you pay for which I don't enjoy at a 5 star hotel. Pool: If you want 100% silence, then this is the pool for you. I never heard a sound during our stay from anyone. And we had to stop the bar staff every time we wanted a cocktail or bottle of water. They would bring it, and then never ask again if you would like another. If you want complete silence and no one speaking to you, including the staff, then this could be the hotel for you. If you want any kind of lively interaction, stay somewhere else. We will stay in town next summer.