Sutera Sanctuary Lodges at Poring Hot Springs
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ranau
Sutera Sanctuary Lodges at Poring Hot Springs
Poring Hot Springs & Nature Reserve, Kinabalu National Park, Ranau, Sabah, 89300, Malaysia
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With a stay at Sutera Sanctuary Lodges at Poring Hot Springs in Ranau, you'll be in the mountains, just a 1-minute walk from Poring Hot Spring and 15 minutes by foot from Viviane Rafflesia Garden. This guesthouse is 24.2 mi (38.9 km) from Mount Kinabalu National Park and 10.5 mi (16.8 km) from Kokob Rafflesia Conservation Garden.Show More
We Price Match
Last booked 21 hrs ago
Highlights
Top local pick
Excellent service
Sparkling clean
Ideal location
Lots to doShow More
Amenities
Outdoor swimming pool
Hot springs
Parking
Restaurant
Children's pool
Front desk (limited hours)
English
Malay
All Amenities
Property Description
With a stay at Sutera Sanctuary Lodges at Poring Hot Springs in Ranau, you'll be in the mountains, just a 1-minute walk from Poring Hot Spring and 15 minutes by foot from Viviane Rafflesia Garden. This guesthouse is 24.2 mi (38.9 km) from Mount Kinabalu National Park and 10.5 mi (16.8 km) from Kokob Rafflesia Conservation Garden.
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4.4/5
Very GoodSuperb and the best rooming service at Ranau.
All 67 Reviews
Surroundings
Landmarks: Sutera Sanctuary Lodges at Poring Hot Springs
(<100m)
Landmarks: Poring Hot Spring
(<100m)
Landmarks: Taman Refleksologi Poring Hot Spring Substation
(180m)
Landmarks: Poring Tropical Garden
(280m)
Landmarks: Vivian Natural Rafflesia Garden
(300m)
Landmarks: Etnobotani Garden
(400m)
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Rooms
Guest Reviews
Services & Amenities
Policies
8
River Lodge
2 single beds and 1 king bed
150.6m² | Floor: G
Has window
Non-smoking
Private bathroom
TV
Tea bags
Electric fan
Check Availability
9
Palm Villa
1 queen bed and 2 double beds
193.3m² | Floor: G
Has window
Non-smoking
Private bathroom
TV
Shower
Tea bags
Check Availability
9
Seraya Suite
1 king bed
Has window
Non-smoking
Private bathroom
TV
Electric fan
Private toilet
Check Availability
9
Serindit Hostel Room with Two Bunk Beds
2 bunk beds
14m² | Floor: G
Has window
Non-smoking
TV
Shower
Electric fan
Daily housekeeping
Check Availability
8
Jungle Lodge
1 double bed
133.8m² | Floor: G
Has window
Non-smoking
Private bathroom
TV
Tea bags
Electric fan
Check Availability
2
Kelicap Twin Share
2 single beds
33m² | Floor: G
Has window
Non-smoking
Private bathroom
Electric fan
Private toilet
Daily housekeeping
Check Availability
6
Serindit Hostel Room with One Bunk Bed
1 bunk bed
Has window
Non-smoking
TV
Shower
Electric fan
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
4.4/5
Very Good
67 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.6
- Service4.5
Average for similar properties in Ranau
AI Summary
The service is excellent and friendly, with warm welcomes and attentive care. Guests praised the clean, spacious rooms with large beds and private bathrooms, providing a cozy stay. Good water pressure and toiletries were noted.
Ye
April 4, 2025
Pros: spacious wooden lodge located right at the entrance of the kinabalu park with private parking. We sleep to the sound of the river and wake up to the chirping of the birds and insects. Lodge is very cosy and has 2 bedrooms with individual bathrooms. Friendly staff and attentive service throughout our stay. Convenient and stratetic location to enjoy the park to the fullest (orchid garden, butterfly farm, hiking, hot spring, canopy walk were all really fun). Breakfast was buffet style, simple but sufficient.
Cons: linens had some stains on them. No aircon in living room and the old fan was only spinning at the lowest speed even though we set it to full speed. It gets quite hot during noon time. Master bedroom fan and bathroom's hair dryer were not functioning. Curtains were not blackout type and room gets very bright as soon as sun comes out. Need to purchase separate tickets to go into the kanabalu park and the other activities inside.
Overall experience was good. Just hope management can do something about the faulty items because room rate isn't cheap and guests deserve to enjoy all amenities in perfect working condition to make the stay more enhoyable and memorable.
Bibi Rosli
February 24, 2025
The staff was great. The receptionists were very helpful and answered all our questions. The room was clean and bright. Will definitely come back :)
Amen Choi
November 20, 2024
The staffs are nice and the hotel is clean! Located next to the main attractions of Poring, the hotel provide a pleasant stay for the night.
Note that you will have to share the living area and washroom with other people living in the facility.
Witty White Coat
March 23, 2025
It was an enjoyable stay. All staff were polite and professional. The rooms were clean and all amenities were worthwhile.
Anonymous User
February 27, 2025
The room is spacious and well maintained.
The service of the hotel is awesome , warmly welcome by every staffs.
The area has a lot of places to visit, but need to pay the entrance fee at the gate.
Abdul Rahim
August 1, 2024
Accommodation was excellent but it should have booked together with private pool.
Guest User
January 5, 2025
We enjoy the stay in nature. There is no wifi but our own phone internet is working fine. We came with own car as it is distantly located from ranau town or kundasang. The cleanliness is great, beddings are comfortable.
Anonymous User
May 31, 2024
Thanks SSL. We truly have our pleasant stay here! Excellent greeting & very friendly Staff to guest. There is plenty Parking for guest. Room superB with clean & complete toiletries provided, water pressure is good & have water heater. Great location, nearby to hot springs Poring & others outdoor activities. Environment at night really quite & more privacy.. Relaxation at its best. We Definitely want to come back again Stay here SSL! Xo~
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Hot springs
Additional charge
Parking
Additional charge
Restaurant
Children's pool
Outdoor swimming pool
Restaurant
Restaurant
Restaurant
Style: A la carte
Business hours: [Mon - Sun] 07:00-22:00
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Parking
Additional charge
Front Desk Services
Front desk (limited hours)
Languages Spoken
English
Malay
Public Areas
No smoking in public areas
Gift shop
Picnic area
Garden
Health & Wellness
Hot springs
Additional charge
Public baths
Facilities for Children
Children's meals available
Children's pool
Safety & Security
First aid kit
Fire extinguisher
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 12:00
Front desk hours: [Mon-Sun]07:00–22:00
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAmerican, Asian, Halal
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Paying at the Hotel
Property Description
- Number of Rooms: 31
With a stay at Sutera Sanctuary Lodges at Poring Hot Springs in Ranau, you'll be in the mountains, just a 1-minute walk from Poring Hot Spring and 15 minutes by foot from Viviane Rafflesia Garden. This guesthouse is 24.2 mi (38.9 km) from Mount Kinabalu National Park and 10.5 mi (16.8 km) from Kokob Rafflesia Conservation Garden.
Enjoy recreational amenities such as hot springs and an outdoor pool. This guesthouse also features gift shops/newsstands and a picnic area.
Satisfy your appetite for lunch or dinner at the guesthouse's restaurant, Rainforest Restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
The front desk is staffed during limited hours.
Make yourself at home in one of the 4 air-conditioned rooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include ceiling fans, housekeeping is provided daily, and irons/ironing boards can be requested.
Enjoy recreational amenities such as hot springs and an outdoor pool. This guesthouse also features gift shops/newsstands and a picnic area.
Satisfy your appetite for lunch or dinner at the guesthouse's restaurant, Rainforest Restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
The front desk is staffed during limited hours.
Make yourself at home in one of the 4 air-conditioned rooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include ceiling fans, housekeeping is provided daily, and irons/ironing boards can be requested.