Vintners Retreat

We chose this place so we could be out of town and enjoy the views. This stay did not disappoint. Our apartment was huge and well setup with all we needed. Was great to relax with views or the neighboring vineyard and enjoy a glass of the local white wine. Only wish we could have stayed a lot longer. I also loved the fresh milk given for our morning tea or coffee.

We stayed at Vintner’s Retreat in one of the Manor units overlooking the vines and the mountains. Wonderful location amongst the vineyards and wineries, great facilities and fabulous views – with the unexpected delight of night time harvesting of the grapes, which was fascinating. A special shout out to Mike who demonstrated amazing customer service, above and beyond the call of duty. I had left my tablet device in the room by mistake, and did not notice until several hours later when we were waiting at the airport for our flight back to Auckland, and had already handed in the keys to our rental car. Mike did not hesitate, and came out to the airport to reunite me with the device. An absolute star. Thank you so much for our fabulous stay!

I want to give this hotel amazing accolades for their service. There was a mix up with a unit being sold and our reservation not being available any longer. Now I know what you're thinking, wait how are you going to give them accolades without a stay. YOU GUYS- this was the best service ever, and I come from customer service background so I am always on the problem solving bus. So we show up, the manager is so so nice and tells us what happened, and says BUT I have a place for you to stay, it's right down the street, super close (it was!) and it's same level as you booked (2 bedroom, and it was!) and I'm so so sorry for the inconvenience. He then paid for our dinner and gave us a bottle of champagne for the inconvenience. I was actually so shocked, I didn't even know how to respond. He had solved the problem, with a great solution, and then went above and beyond to make it right. The place we stayed was AMAZING, the host met us outside, had the best chocolates ever as a treat for us and honestly, I will never forget how above and beyone they went for us. This would never happen in most places. Thank you for all you did, we will always speak so highly of you! I will say- location for this hotel even though we did not stay is AMAZING for wine tasting. And a couple of the vineyards even said oh it's really nice there! Anyway- thank you so much!

We stayed in Lodge 8 which was a three bedroom & two bathroom single storey building, with a large communal area. The property’s patio area faced directly onto the adjacent vineyard. The kitchen was well equipped for self-catering. Although no catering on site there are various restaurants within walking distance.

The place is actually made of several villas which are huge and with great views of a vineyard and mountains. Accommodations are two stories; ours had two bedrooms and two bathrooms. There is a full kitchen. The bed was quite comfortable and the linens/towels were of good quality. There was also a jacuzzi in the master bath which I loved. I would say that the cleanliness could have been better; we found a broiler tray in a kitchen cabinet that was filthy and full of grease. Yuck. It was hot the first day we were there. There is adequate AC on the first floor but nothing but fans on the second floor so we were very uncomfortable sleeping that night. Also, be aware that there is NO restaurant or food available on site. They do sell bottles of wine. Not the best place for people traveling without a car. The receptionist was not very helpful or friendly. Overall, just average.

It continues to get better thanks to Mike and Doug . The grounds are improving all the time such a lovely relaxing oasis they are best I have seen them in 20yrs we have been coming. We usually come 3 or4 times a year to rest and relax. The villas are so cosy a home away from home. We are always felt so welcome by Mike noting is a bother. See you again soon!