Guest User
December 2, 2023
I stayed for 4 nights on a business trip. The person who checked me in was completely uninterested and the few dealings I had with him, he remained the same. I had a colleague from the area visit and because he wasn't dressed in a suit he was mistaken for a delivery driver by this desk clerk and spoken to completely inappropriately. My room on the second floor was spacious and probably in its day was very nice but now it's tired, dated and need of a refurb. Sofa was dirty and stained, bathroom was just clean enough but I used bottled water as the water ran brown in the sink to start with. I visited the spa, but didn't stay as the staff and the rooms looked completely unprofessional. I didn't eat at the hotel as I had lost all confidence looking at the standard of the hotel. All of the staff that I saw apart from the initial desk clerk were polite and civil. I only had to sleep at the hotel, but booked out two days early once I had finished my work commitment in the area.