Guest User
February 22, 2025
The hotel is located on the beach. The food is better than average. Couple’s room is horrible, rest of the rooms are good. Coming to the service and hospitality- terrible!! We booked a couples’ room by mistake and wanted to upgrade, however the owner asked for an exorbitant extra amount for the upgrade although the rooms were empty. The process was even higher than that being offered online. Secondly, our check out was scheduled on Monday which usually is less crowded because mostly all the guests leave by Sunday. The owner switched off all the lights near the beach and the campus, the hotel looked scary. They also cut the electricity connection in the rooms. Further, there were only 2 options in breakfast. We asked for bread jam for the 3 year old kid, and they charged for this separately even though breakfast was supposed to be complementary. The hotel was good, but the service has seriously deteriorated in last 6 months. Not at all customer friendly, would not recommend staying here.