Leear1107
May 21, 2025
The location, facilities and cleaness were good. It is pretty much a nice accomodation to stay. One thing made me really upset was that they did provide wrong information to the customer and made book a different optioned room and their handling of this mistake took so long time. First place I book the house with 3rooms and 2restrooms, but the one provided to me was the house 3rooms with 1 restroom, only. I booked the house considering 2 families gonna stay, and I had to complain about this like 5-6 hours. I thought they should admit what they did wrong, and do sth for the customers instantly. However 5-6 hours later, they could finally agreeded the mistake they generated, and upgraded my room. I still couldn't understand why they still keep the wrong information in this Trip dot com. You must correct the wrong information you uploaded, so no more customers have to consume their energy for no reason.