Grand Hotel Therme
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Razlog
Grand Hotel Therme
No.1 of Premium Hotels in Blagoevgrad
Neofit Rilski Str, Razlog, Blagoevgrad, 2778, Bulgaria
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Located in Banya, 3.6 miles from Holy Virgin Church, Grand Hotel Therme provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. This 5-star hotel offers room service, a 24-hour front desk and free WiFi. The hotel has an indoor pool, sauna, evening entertainment and a kids' club.
The hotel will provide guests with air-conditioned rooms offering a closet, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. At Grand Hotel Therme, every room comes with a seating area.
A continental, American or vegetarian breakfast is served at the property. At the accommodation you'll find a restaurant serving Italian, Turkish and Local cuisine. Vegetarian, dairy-free and vegan options can also be requested.
Grand Hotel Therme has a wellness area, including a hot tub and a hot spring bath. Ski equipment rental, bike rental and car rental are available at the hotel and the area is popular for skiing.
Bansko Municipality is 4.3 miles from Grand Hotel Therme, while Holy Trinity Church is 4.4 miles from the property. Plovdiv International Airport is 103 miles away, and the property offers a paid airport shuttle service.Show More
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Amenities
Indoor swimming pool
Outdoor swimming pool
Skiing
Hot springs
Horse riding
Sauna
Spa
Massage room
All Amenities
Property Description
Located in Banya, 3.6 miles from Holy Virgin Church, Grand Hotel Therme provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. This 5-star hotel offers room service, a 24-hour front desk and free WiFi. The hotel has an indoor pool, sauna, evening entertainment and a kids' club.
The hotel will provide guests with air-conditioned rooms offering a closet, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. At Grand Hotel Therme, every room comes with a seating area.
A continental, American or vegetarian breakfast is served at the property. At the accommodation you'll find a restaurant serving Italian, Turkish and Local cuisine. Vegetarian, dairy-free and vegan options can also be requested.
Grand Hotel Therme has a wellness area, including a hot tub and a hot spring bath. Ski equipment rental, bike rental and car rental are available at the hotel and the area is popular for skiing.
Bansko Municipality is 4.3 miles from Grand Hotel Therme, while Holy Trinity Church is 4.4 miles from the property. Plovdiv International Airport is 103 miles away, and the property offers a paid airport shuttle service.
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4.3/5
Very GoodCleanliness4.3
Amenities4.3
Location4.3
Service4.3
All 33 Reviews
Surroundings
Landmarks: Pulse Therme - спа център с басейни с минерална вода
(<100m)
Landmarks: Ottoman Bath
(330m)
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Rooms
Guest Reviews
Services & Amenities
Policies
1
One-Bedroom Apartment
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Mountain view
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Three-Bedroom Villa
Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Mountain view
Check Availability
Guest Reviews
4.3/5
Very Good
33 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Average for similar properties in Razlog
Guest User
February 17, 2025
We decided to visit the pools and spa of this hotel and had a great time. I can’t speak about the rooms or bar because we only used the outside and inside pools, sauna and relax spaces. Generally an amazing and cheap experience. I will definitely visit again.
Guest User
February 12, 2025
I booked the hotel from September for February trip. The room got cancelled 4 days before the trip. The staff refused to do anything to help remediate the problem, practically asking us to rebook again at that point. They also claim the room we booked was booked in between the time they cancel our booking and they got to work, thus they can not give us the room back and they could not cancel the other booking. Do not risk booking at this hotel if you don't want your trip to be ruined days before it start.
Guest User
February 11, 2025
Terrible customer service for a so called 5* hotel, you would get better service in prison. Reception staff rude, obnoxious and need some customer service training. Found them to be really unhelpful and I would give zero stars if I could. Book yourselves a much better spot.
Guest User
February 8, 2025
Rude staff,starting from check in.No comuni ation overall.No hot water in one bedroom apartment.Poor quality food and rest of facilities.Definitely not a 5* hotel.Dont trust social media pictures,dont waste your money and avoid this place !!
Guest User
December 25, 2024
Horrible experience, booking was cancelled because apparently payment didn’t go through however I did not receive any emails that stated our booking has been cancelled and the last email I received stated that our booking was guaranteed, 3 days before our “check in date” they said our booking is cancelled. (We booked 3 months in advance) my family and I had planned Christmas Eve and Christmas Day there. We have stayed before and loved Spa Facilities.Staff argued with us but they still managed to get us a room. Christmas dinner was at the bottom restaurant, food selection was worse than at the main restaurant. All the food, especially the meat was cold. Restaurants was completely empty as we were sent away from the main restaurant, a very depressing atmosphere for Christmas, and the staff is unattending, Celebration was ruined for us this year! For the money we payed, we didnt enjoyed our long planned Christmas Celebration.
Guest User
December 11, 2024
I stayed at Grand Hotel Therme athte end of October within the school vacation and absolutely loved it! My room was cozy with stunning mountain views, and the food all buffet style and non-stop replenished was fresh and delicious. What makes this place really special is the thermal mineral water. They use it in their pools and spa treatments, and it’s supposed to be great for your skin and health. The outdoor pools are warm and perfect, even on a chilly day. There’s also a lovely spa with saunas, steam rooms, and relaxing treatments – I felt so pampered! It’s perfect for both families and couples, with plenty to do for everyone. Whether you want to unwind or explore nearby ski resorts and cultural sites, this place has it all!
Guest User
December 10, 2024
Grand Hotel Therme is a dream destination! Impeccable service, elegant rooms, and a serene spa experience. Thermal pools are blissful, food is delicious, mountain views stunning, and staff truly exceptional. The spa treatments are top-notch and leave you feeling completely refreshed. The hotel's design perfectly blends luxury with comfort, making it a true escape. A must-visit for anyone seeking relaxation and rejuvenation!
Guest User
December 10, 2024
The hotel is unique, great design, luxury and comfort. They have many restaurants where you can enjoy an incredible variety of food. The spa center is great, with many facilities, pools with warm mineral water. We also had the opportunity to visit the gym, which has all the equipment. Our room was spacious with a nice view. Thank you for the wonderful service, we will definitely visit it soon with friends.
Guest User
December 10, 2024
A wonderful hotel that has the largest spa center I have ever visited. Nice and spacious rooms that are cleaned every day. The staff everywhere are kind and friendly, ready to help. The food is delicious and varied and there are several restaurants where you can eat.
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Outdoor swimming pool
Skiing
Hot springs
Horse riding
Sauna
Spa
Massage room
Gym
Parking
Free
Car rentals
Bar
Restaurant
Cafe
Conference room
Additional charge
Business center
Kids' club
24-hour front desk
Wi-Fi in public areas
Luggage storage
Indoor swimming pool
Outdoor swimming pool
Hot springs
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Front Desk Services
Safe at front desk
Luggage storage
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Lockers available
Languages Spoken
Bulgarian
Food & Drink
Cafe
Bar
Room service
Convenience store/kiosk
Health & Wellness
Hair and beauty salon
Gym
Massage room
Sauna
Spa
Ski gear storage
Hot springs
Skiing
Horse riding
Ski equipment rental
Ski lessons
Activities
Gaming area
Eco tours
Public Areas
Elevator
No smoking in public areas
Smoking area
Garden
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Facilities for Children
Kids' club
Children's meals available
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Accessibility
Accessible rooms available
Stair-free main entrance
Wheelchairs available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Free Extra crib: Free |
Children 3–11 years old | Free |
Children 12–17 years old | Contact hotel |
Breakfast
TypeAmerican, Continental, Gluten-free, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Property Description
- Number of Rooms: 111
Located in Banya, 3.6 miles from Holy Virgin Church, Grand Hotel Therme provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. This 5-star hotel offers room service, a 24-hour front desk and free WiFi. The hotel has an indoor pool, sauna, evening entertainment and a kids' club.
The hotel will provide guests with air-conditioned rooms offering a closet, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. At Grand Hotel Therme, every room comes with a seating area.
A continental, American or vegetarian breakfast is served at the property. At the accommodation you'll find a restaurant serving Italian, Turkish and Local cuisine. Vegetarian, dairy-free and vegan options can also be requested.
Grand Hotel Therme has a wellness area, including a hot tub and a hot spring bath. Ski equipment rental, bike rental and car rental are available at the hotel and the area is popular for skiing.
Bansko Municipality is 4.3 miles from Grand Hotel Therme, while Holy Trinity Church is 4.4 miles from the property. Plovdiv International Airport is 103 miles away, and the property offers a paid airport shuttle service.