Popular Rennes 4-star Hotels

I expected so much more out of this big chain hospitality company. But, sadly, like many of these big companies, they try to cut as many corners as possible. Here are some pros and cons: Pros: The location is excellent. The hotel is sort of tucked away from the main street so it is very quiet. Also, it is not too far from public transit. Both bus and metro stops are very close and easily reachable by foot. The main lobby itself was relatively clean. Cons: The front desk staff was just okay - they were not rude by any means, but not overly friendly either. They were just...there. The only coffee they had in the room was horrible instant coffee. Then, they charge you 2.50 Euros for an espresso that uses a pod. I have stayed in many, many hotels in Europe (smaller boutique hotels with smaller budgets) that provided a machine with pods in my room. Those that have not provided a machine have never charged me for one espresso. I am sure had I made a habit of it, they would have charged. But seriously, 2.50 for one pod of espresso? Mercure can pony up. We are also convinced the cleaning staff did not properly clean our room. There was something on the ground that sat there for days in the bathroom. We saw it after the first day thinking it was strange it was still there. As a test, we left it there (it was a door sign) to see if it would ever be picked up, but it sat there for days. My BIGGEST issue with this hotel was the SMOKING AREA. They have tables and chairs right outside the front doors of the hotel where people can smoke. Every morning and evening their would be many people sitting out there puffing away. So, each time we would either leave the hotel in the morning and return in the evenings, we would have to walk through a cloud of smoke. The smoke would also enter the lobby and dining area where you could easily smell it. Nothing is more unappealing when you are trying to sit there, eat breakfast and you have to breathe in disgusting, foul cigarette smoke. Overall, I just expected more from a big company such as Mercure. Like I said earlier, I have stayed at smaller boutique hotels where they have smaller budgets. Despite this, they put a real emphasis on customer service and pay close attention to details.

The location is very good to walk 2 minutes to the train station. There are several stairs at the entrance of the hotel, and it is more embarrassing to take a large meeting. Booked hotel breakfast but it turned out to be 7:30 to 9:00. The completion time was too early and too short, which was not convenient for guests. The room is clean and tidy, there is a lot of dust, the hand dish is very slow to remove the water, it should not be cleaned for a long time, the carpet makes the skin of the legs itchy.

My wife and I stayed here for 5 nights at the end of April-early May 2024. I highly recommend this hotel. It has a great location -- about .4 miles from the train station and about an equal distance in the other direction to Old Town, Parc du Thabor, and other places you'll want to see. My wife enjoyed the buffet breakfast. The staff was very helpful. Our room was clean. Lots of restaurants nearby. Rennes is a beautiful university town with a great Saturday market; it was a highlight of our 17-day trip to Brittany and Normandy.

Located in the heart of the historic city center, the Mercure Rennes Place de Bretagne offers a quiet and relaxing stay in a beautiful listed building. Fully renovated, our hotel in Rennes stands out with its modern decoration and bright rooms. During your stay, discover delicious Breton products as part of our breakfast buffet.

The lady on reception was super helpful - a real credit! All staff were friendly and helpful the hotel itself is fine - clean and comfy but not brand new ( I think there were some renovations being done during our stay). A good sized free car park and E chargers (Tesla I think). Two things to note, I would not rely on SatNav to locate as entry from the ring road is tricky. Also the big modern shopping centre next door is shut overnight and Sunday with steel bollards that raise up -so worth checking the centre's opening times if you want to shop.

I stayed here for 4 nights while here for work. I found the hotel to be quiet and comfortable with adequate air conditioning and good WiFi. Everything worked and was clean and maintained, although the rooms were clearly old and rather soulless. Breakfast was great in places (freshly squeezed orange juice, leaf tea!) and not so good in others (cooked breakfast was well below average), but if you are happy with continental style food then you will be happy. The staff I spoke to were all friendly and helpful too. Finally, the location is excellent, with so many places just a short walk away

We had brunch and our experience was not memorable at all. The service was extremely poor! 1/ we booked a week in advance requesting to sit by the window. When we arrived, we were shown to a table in the center of the room. I asked for the table requested as I could see that there were a few tables by the window unoccupied, but was told that it’s all full!!! I insisted and had to wait for them to come back with a negative reply. All this time while waiting, the people who arrived after us were shown to the tables by the window. So, not wanting to be petty, we accepted the table. 2/ the waiter explained to us that brunch is from 12 noon to 16:00. So you would assume that you could stay until then. At 13:30 we were told very rudely that we had to leave as there will be a second service. All this, without an apology, or an advance notice that we need to vacate the table! Very very unprofessional. 3/the plate of my niece was literally taken away under her nose, as she was finishing her dessert! We were so shocked that we didn’t even have time to make any comments! There are more but I wouldn’t bore you. Suffice to say we were not impressed at all by this restaurant. Food was so so. It wasn’t even on the rooftop. Anyway even if you still want to go, there is no need to ask to be seated by the windows as there is nothing to see. I am shocked that such a well know brand of hotel/restaurant is providing such awful service. I would not recommend this restaurant

The hotel was very comfortable and very comfortable. There was either saying only one Saturday available and it was necessary to show up at 9h. A little disturbed by this welcome, I accept, but reflecting on it I think that even such a welcome is not acceptable. I recall 15 days later and pretend that my wife reserved this slot without consulting me. So I ask if it is possible to change. And clearly I hear the person breathe on the phone. The person asks me ”Why do you want to change the date?” I turned to be very unpleasant and the like by chance several slots are finally available and even at 11h. Unfortunate that you need to behave like that to have others proposals. The hospitality is essential for me, it is the first impression. And a hospitality of this type is unacceptable. Otherwise the two massors were really very nice. After care I have released my bad experience to a person from the hospitality that I was not surprised by what I told him. In the business I am sorry but the master words are smile and politeness. For these reasons, I will never come back to your establishment.

We stayed in a first-floor room with a little terrace of our own. Was idyllic on that terrace except for when the air conditioning unit on the adjacent roof was humming and dumping hot air on us. Such a shame because everything else here was first class. The staff. The restaurant. The courtyard bar. The location near one of the best wine and food streets in Rennes. Absolutely would stay here again but might not bother with the terrace room next time.

Stayed here at the first stop to Ryan. Because the train arrived very late, the hotel is facing the train station, it is really convenient! 🔔 Service: Because of the trip with the baby, the staff chose a room with a Star Wars pattern. The baby likes the spaceship very much 👍. 🧹 Hygiene: The bathroom is completely new and renovated, and there is a small bathtub, which is very good. 🍃 Environment: The only downside is that the room smells a bit of smoke and the window is scattered. Isn't it a smoke-free room? In addition, the air conditioning is a bit noisy. 🧹 Health: Very clean 👍