Bellinger River Tourist Park

great location by the A1 and the river, clean and nicely decorated

Bellingen River is a lovely spot, we have stayed before and enjoyed our stay so returned again. This time we found the midgies to be really bad unfortunately. Day tips can be done to Bellingen and surrounds. The amenities are the best we have found in all our travels, they are like your own private ensuite. TV reception was good but scratchy internet.

Our new favourite holiday park! Thank you so much to Kathryn and the team. You went out of your way to help us, first with changing our booking date at the last minute and then being so wonderful and helpful when I had stuffed up our booking details. On top of that, the cabin was stunning and absolutely gorgeous, the the best we have stayed in. The view was breathtaking. What a very special place and wonderful team. Thank you so much!

The staff are super friendly and the park and amenities are spotless. Our motorhome backs on to the river so it’s just a few steps to throw in a line - we even caught a fish within half an hour of arrival. Sitting under our awning and looking at the river while being visited by the local ducks is so peaceful. They have a few supplies available in the kiosk such as frozen bread,muffins,crumpets,pies, butter and milk plus biscuits etc. We will certainly be returning.

Absolute waterfront spots for caravans and campers. Ensuite style amenities which are spotlessly clean and they include hairdryers. Camp kitchen is well appointed with lots of seating. Lawns are well kept. Lovely walking the river especially for the sunrise and sunset colours.

We recently stayed three nights here. The lawns are well maintained, the grounds are clean and the amenities are well cared for and clean. I was incredibly disappointed that upon arrival and checking in, I was notified that the pool was closed. We specifically searched for a camp ground that had a pool and had planned our holiday relaxing by the pool. The staff member was not at all empathetic that we were disappointed and simply said "These things happen, there's nothing we can do about it. It only happened last night". By looking at the pool, this had not only occurred a few hours before, it was incredibly dirty and had a film of green sludge. Immediately, I felt lied to and was spoken to in a condescending manner. I disagree that there was nothing they could have done. We could have been informed that the pool was not working when I phoned to speak with someone about the park and amenities, it could have been updated on all social media pages and it could have been updated on the website. The park management did not take any measures to see that potential customers were informed that this aspect of the park facilities was in fact, not functioning. They continued to charge excessive fees, as described by them as 'summer rates' however, do not deliver on what they advertise. I was informed that the pool would be operational within a couple of days and we could enjoy it then, however this was not the case. No offer of compensation or concern was given. They simply showed no concern for ruining our holiday, which does not come often for us. Although it was a relatively quiet park and the dogs that barked didn't do so for too long, the freight trains, especially during the night were extremely loud and we would wake numerous times during the night....they don't put that on the brochure! The showers, although nice and clean, have a timer and will cut out on you. This is particularly frustrating if you need to shower both yourself and children, you'll spend your time there with remnants of conditioner in your hair and soap on your body. There was offensive language by a resident there, which is sadly very disappointing considering we had a child and could hear it all; it certainly doesn't give a nice, safe feeling to staying there. The cleaners in the toilet block were not speaking so kindly about some guests, perhaps this conversation should be best kept to the staff room. Overall, this park could be wonderful, however I feel the staff have completely lost all understanding of why they are there....the guests. The guests are there on their holidays and pay the bills.....let's not have the guests feel like they are a burden. An improvement of communication is paramount. Sadly, whilst staying at the park, I felt like this park has lost sight of care and enjoyment of their guests.